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Resolution Versus Search: Two Strategies For SAT
White Papers The paper compares two popular strategies for solving propositional satisfiability, backtracking search and resolution, and analyzes the complexity of a directional resolution algorithm (DR) as a function of the "width" (w) of the problem's graph.
[April 12, 2005, 0:00]
Resolution Creates New Revenue Stream With E-Commerce Software From IBM
White Papers Based in Burlington, Vermont, Resolution, Inc.is a leading provider of customer care center and fulfillment services. The comprehensive business capabilities included in IBM WebSphere Commerce Business Edition, combined with ease of use, were key...
[September 13, 2004, 0:00]
Airbus Cuts Problem Resolution Time 40% By Performing Business Process Monitoring With SAP Solution Manager
White Papers The company wanted to reduce number of incidents reported by users, and speed up error detection, escalation, and resolution as well as improve service to users. The challenge was to lower cost of ownership and maximize value of technology...
[September 14, 2007, 0:00]
ITIL Process And Problem Resolution
White Papers How does the organization improve incident and problem management for business-critical applications while improving service levels, reducing support costs, and lowering incident resolution times? This white paper will look at service desk/incident...
[April 21, 2006, 0:00]
Application Problem Resolution: The Case For The Next Killer App
White Papers While software development has undergone multiple paradigm shifts, moving from centralized computing to highly distributed, service-oriented architectures, the processes of problem resolution and application support have hardly changed to...
[March 26, 2007, 0:00]
Improving Service & Support With Service Resolution Management (SRM)
White Papers With research from the SSPA showing that at least 82% of the cost of delivering support comes from resolving customer issues, Service Resolution Management has become the new buzz in service and support.
[December 4, 2006, 23:00]
Comment Resolution Procedure For Sponsor Ballot Recirculation Of IEEE P802.16-REVd/D5
White Papers The purpose of this paper is to provide a detailed procedure for the resolution of comments received during Sponsor Ballot Recirculation of IEEE P802.16-REVd/D5. At IEEE 802.16 Session #31, the Working Group assigned to the Chair and Vice Chair the...
[June 19, 2004, 0:00]
Cybersettle Makes A Strong Case For A New Kind Of Collaboration In The Dispute Resolution Space
White Papers Still, the need to preserve bargaining leverage has kept the resolution cycle long - and very costly for insurers. Streamlining and simplifying the claims resolution process enables insurance companies to transform their claims processes and...
[October 20, 2006, 0:00]
PPG Achieves Faster Problem Resolution Through Award-Winning Premier Support
White Papers PPG was able to achieve faster problem resolution through Oracle's global support infrastructure, proactive automated tools, and personalized account management - benefits that are all exclusive to Oracle Premier Support and Oracle's Advanced...
[February 8, 2008, 23:00]
Best Practices For Accelerating Problem Resolution In .NET Applications And Web Services
White Papers This white paper presents best practices for .NET application management and support to minimize problem resolution time and increase ROI. Whether you're in the process of building .NET applications or already running .NET-based Web Services, you...
[February 18, 2008, 23:00]
The Real-World Advantage Of Application Problem Resolution Technology For Software Vendors (ISVs): Three Case Studies
White Papers This paper presents 3 case studies that demonstrate how leading software vendors (ISVs) are improving quality and accelerating time-to-market with application problem resolution technology that helps them resolve issues faster.
[May 5, 2008, 0:00]
DB2 Inflight Resolution Technology And Timestamp Recovery
White Papers Inflight resolution technology and timestamp recovery enables you to perform a consistent recovery to any timestamp or log point. The ability to resolve inflight units of work at any point in time or to any log point completely eliminates the need...
[January 19, 2006, 23:00]
HP OpenView TeMIP Provides Carrier With A Single Network-Management View That Enables Faster Problem Resolution And More Satisfied Customers
White Papers Brazilian telecommunications giant Embratel didn't have an end-to-end management view of its heterogeneous network, resulting in problematic network management as well as time-consuming and labor-intensive problem resolution.
[May 24, 2006, 0:00]
High-Resolution Ultrawideband SAR Based On OFDM Architecture
White Papers This white paper addresses the proposal of research aimed at the development of detailed model-based description of high-resolution potentially jamming-resistant portable Synthetic Aperture Radar (SAR) system with rapid radar image transmission...
[April 11, 2007, 0:00]
How To Change The Resolution Of A Slide That You Export As A Picture In PowerPoint
White Papers This step-by-step paper describes how to change the resolution dots-per-inch (the dpi settings) of exported slides by adding a new registry value for Microsoft Office PowerPoint 2003 or for Microsoft Office PowerPoint 2007.
[February 13, 2007, 23:00]
Managing The Application Lifecycle: How To Improve Time To Value, Availability, And Problem Resolution
White Papers Problem resolution taking too long? Bogged down by application deployments that take longer than expected? Application performance and availability not meeting user expectations? Maybe not even able to agree on the root cause of the problem?
[April 4, 2008, 0:00]
Companies Find Faster Call Resolution Key To Cost Center Profitability
White Papers Nearly 80 percent of the time and cost of providing customer service is spent on service resolution. The right combination of customer service technology vastly reduces resolution time, even for complex human interactions in the call center.
[July 14, 2006, 0:00]
Improve The Event Resolution Process
White Papers This paper examines the necessary requirement for Event Notification and Resolution applications. This paper provides business professionals with a brief introduction to the strategic benefits associated with an effective alignment between IT...
[November 7, 2006, 23:00]
Microsoft Looks To European Resolution
News Smith also indicated that Microsoft would be willing to resume talks that might bring a quicker resolution to the European antitrust case. The European case is the next closest to this one and the next closest to resolution," said Brad Smith...
[November 4, 2002, 7:58]
Achieving High-Resolution Video Using Scalable Capture, Processing, And Display
White Papers Leveraging this end-to-end scalability, the authors introduce a novel method of generating high-resolution, panoramic video. New video applications are becoming possible with the advent of several enabling technologies: multicamera capture...
[October 30, 2007, 23:00]
