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Scotland to resolve broadband reach
News Due to data-protection issues on information held by telecom operators, the Scottish government can only attempt to resolve access problems that are notified directly. The Scottish government has launched a scheme to extend broadband services to...
[October 8, 2007, 8:27]
Microsoft scrambles to resolve cashback glitch
News Microsoft is still trying to resolve matters, after a glitch on Friday prevented people from getting a promised 40 percent cash back on purchases made on HP.com via Microsoft's Live Search Cashback programme.
[December 3, 2008, 12:49]
RUM Webinar: Tying Applications to Operations: Collaborating to Resolve Real User Problems
White Papers Learn how Mercury Real User Monitor and Mercury Diagnostics integrate error detection and root cause analysis, letting you proactively manage performance for all users, decrease the time it takes to isolate and resolve problems, and automatically...
[September 12, 2006, 1:00]
Analyze Requirements for Complex Software Systems in a New, Holistic Way: A Method to Resolve Conflicting Functional and Non-Functional Requirements
White Papers This paper describes a method for systematically analyzing requirements of an IT system so one can create a component model that addresses the requirements in a holistic way. Explore sample requirements with uses cases and "Stress cases" to...
[May 1, 2009, 1:18]
Microsoft Money 99 Business and Personal Update Patch: Resolve Timeout Errors
Downloads By default, Money is set to "time out" after two minutes. If the process of establishing a connection and transferring data takes longer than two minutes, the connection to Online Services is terminated.
[December 21, 1999, 6:00]
RFID Alone Can't Resolve Cargo Container Security Issues
White Papers Radio frequency identification, by itself, is unlikely to dramatically improve port security. RFID, in combination with a host of other unrelated improvements, could improve the security of cargo containers entering ports.
[October 5, 2009, 0:00]
MS, AOL resolve e-mail glitch
News Microsoft said it had resolved a problem that had prevented around 235,000 MSN 2.5 members from sending e-mail to America Online subscribers. A Microsoft spokesman attributed the problem - which began late last month - to AOL, suggesting it may...
[December 3, 1997, 12:41]
Nominet calls in experts to resolve disputes
News The UK national domain name registry Nominet has announced plans to recruit up to 30 dispute resolution experts, to settle cases where mediation has failed to bring about a resolution. The initiative follows a recent revision to the body's dispute...
[July 17, 2001, 15:07]
Database to resolve Internet adoption disputes
News Internet adoption rows could be resolved by the launch of a nationwide computer system, which will help to link adoptive families with suitable children in England and Wales. The Department of Health (DH) on Tuesday announced funding for an online...
[August 7, 2001, 16:58]
Apple and Cisco resolve 'iPhone' dispute
News Cisco Systems and Apple said on Wednesday they have settled the trademark-infringement lawsuit over the use of the iPhone name for Apple's new multimedia phone. The agreement allows Apple and Cisco to use the iPhone brand on their own products.
[February 22, 2007, 7:32]
Road Runner Medic
Downloads Road Runner Medic is designed to enhance your broadband Internet experience by enabling you to diagnose and quickly resolve issues affecting your service. Even if you are unable to resolve an issue, Medic also helps Technical Support...
[July 12, 2004, 7:00]
Open-source code finder aims to prevent lawsuits
News US-based Black Duck Software on Monday released code designed to allow lawyers to resolve the intellectual property issues around open-source software. Black Duck claims that software vendors often resolve IP issues only at the end of the...
[October 18, 2004, 18:10]
Enterprise Incident Resolution
White Papers Current support desk products enable help desks to track and monitor trouble tickets, but they rarely empower help desk personnel to resolve support incidents. There is no unified solution to help the support representative and the support manager...
[February 13, 2009, 0:24]
Professional Services Company Improves Its Customer Service and Reduces Call Volume
White Papers CROSSMARK is a professional services company that helps facilitate sales and resolve service issues between consumer goods manufacturers and their retailers. With this information, CROSSMARK was able to provide better customer service, proactively...
[September 6, 2007, 1:00]
Logitech QuickCam Pro Camera Drivers
Downloads This version can resolve black images and fatal exception errors occurring in the QuickCam software. Additionally, this version provides technical support tools that can be used to resolve camera detection issues.
[April 14, 1999, 2:06]
Dell admits Indian mistake
Talkback u said that in US it used to take u 30 to resolve a problem and it takes 90 min to resolve the same problem with Indian support.why do u need Indian support if u have already fixed the problem before?
[March 23, 2006, 17:48]
MyConnection Server
Downloads MCS helps organizations to assess networks for deployment of new/additional services, and identify and resolve last mile customer connectivity problems with little demand for the customer to assist in the resolution process.
[October 13, 2009, 7:57]
Telewest users suffer network blues
News The cause of the problem is currently unknown, but Telewest engineers are understood to be treating it as a top priority and are hoping to resolve the situation this evening. This issue is being investigated as a matter of the highest priority and...
[November 25, 2003, 16:50]
GinRummy
Downloads Support hi-res display on PalmOS 5.0 device.Changes/Update Resolve Sony Clie running PalmOS 5.0 display problem. Resolve program ending when the hard-key is used to play.GAME FEATURES Two skill levels for the Computer opponent.
[April 29, 2002, 8:00]
RealNames blames Microsoft for closure
News RealNames' keywords, which resolve URLs from common words entered in the Internet Explorer taskbar, will cease to function at the end of June. Last Tuesday Microsoft informed me that it was not renewing RealNames Corporation's contract to resolve...
[May 13, 2002, 12:34]
