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Harness Business Analytics For Improved Marketing
White Papers Download this IDC Executive Brief to read about marketing resource management (MRM) software, an emerging form of customer relationship management (CRM) technology that can help businesses streamline their marketing efforts without increasing staff.
[February 19, 2007, 23:00]
A CFO's Perspective On ERP/CRM
White Papers Enterprise Resource Planning and Customer Relationship Management (ERP/CRM) systems can provide access to information that previously was unavailable to an organization. The result can be multi-million dollar savings and a level of customer service...
[March 28, 2008, 23:00]
VFI Accelerates Product Development With Standardized And Reliable Data Infrastructure
White Papers Verwaltungsgesellschaft Fur Informationsysteme GmbH (VFI) is an IT consulting firm specializing in Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Management Information Systems (MIS), and online portal solutions.
[July 20, 2007, 0:00]
Open Solutions Inc. Utilizes Linktivity's WebDemo And WebInteractive
White Papers OSI), a leader in Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) had been searching for a simple, cost-effective way to pre-qualify customers. Company executives were spending a lot of time and resources on travel to...
[December 14, 2005, 23:00]
Providing Excellence And Delivering Value In Oracle, Peoplesoft And J.D. Edwards Applications Services
White Papers Enterprise software solutions, such as Enterprise Resource Planning (ERP), financial management, human capital management, and customer relationship management applications, are allowing companies to align business and Information Technology (IT...
[February 18, 2007, 23:00]
Drive Business Processes: Achieving The "Last Mile" Of Business Productivity
White Papers Enterprise Resource Planning (ERP), Supply Chain Management (SCM), and Customer Relationship Management (CRM) are familiar business management systems in the business world. Broadly speaking, the promise these systems offer is substantial.
[March 1, 2007, 23:00]
Data Profiling: Designing The Blueprint For Improved Data Quality
White Papers Many business and IT managers face the same problem: the data that serves as the foundation for their business applications (including Customer Relationship Management (CRM) programs, Enterprise Resource Planning (ERP) tools, and data warehouses...
[December 25, 2006, 23:00]
SAP Case Study: Construmart
White Papers After studying all the companies that offer customer relationship management (CRM) solutions, Construmart chose mySAP Business Suite because it was the only one that included and integrated finance, wholesale, retail, human resource, and...
[November 28, 2005, 23:00]
Momentum Webcast: Breakthrough Business Productivity Designed Specifically For Your People (Level 100)
White Papers Since the mid-1990s, businesses, governments, and other large organizations have poured billions of dollars into implementing Enterprise Resource Planning (ERP), supply chain, and Customer Relationship Management (CRM) systems to help them re...
[August 28, 2007, 0:00]
The Utility Of The Future: Enabling The Smarter Use Of Energy With Enterprise-wide Technology
White Papers This industry-specific white paper from SAP explains how utility companies can enable the smarter use of energy by embracing enterprise-wide systems such as customer relationship management (CRM) and enterprise resource planning (ERP) solutions.
[July 26, 2007, 0:00]
How Well Do You Know Your Customers? Critical Business Issues For CRM
White Papers To do this, accurate and thorough data about that customer is essential to matching them up to the right resource for contact handling, an appropriate marketing campaign, or just to make the customer feel valued and nurtured.
[January 4, 2004, 23:00]
IBM Systems And Technology Group And SAS: Collaborating To Deliver Complete Business Intelligence Solutions Worldwide
White Papers Defining and implementing those strategies, however, often requires organizations to quickly access and understand an avalanche of data from customer relationship management (CRM), enterprise resource planning (ERP), human resources (HR) and other...
[September 24, 2004, 0:00]
Putting Quality Process In Place To Exploit Technology
White Papers Through this software, businesses can indeed build better data sources, which can then drive enterprise applications such as Customer Relationship Management (CRM) or Enterprise Resource Planning (ERP) systems.
[January 22, 2007, 23:00]
Business Solutions Provider Enhances Offerings, Increases CRM Sales By 50 Percent
White Papers Executives at the company - which primarily markets Microsoft Enterprise Resource Planning (ERP) solutions that now fall under the Microsoft Dynamics umbrella - decided that expanding the business to include CRM solutions made sense from both...
[January 9, 2007, 23:00]
Fleet Synergy Tracks Leads And Customers Across 25 Partners In 35 Countries
White Papers Headquartered in Brussels, Fleet Synergy required a CRM (Customer Relationship Management) system that would help it manage customer leads and opportunities across its multicountry, multipartner operations.
[July 12, 2006, 0:00]
Best Practices For Using Oracle Label Security With Oracle E-Business Suite
White Papers It consists of two large classes of Business Applications: Enterprise Resource Planning (ERP), which contains applications such as General Ledger, Payroll and Customer Relationship Management (CRM), which contains applications-modules such as...
[May 4, 2007, 0:00]
Industrial CRM: General Practitioners Need Not Apply
White Papers Enterprise Resource Planning (ERP) vendors are capitalizing their long-established client relationship with manufacturers and distributor by attempting to extend their reach. With up to ten years of continued process improvements on the plant floor...
[January 18, 2007, 23:00]
Executive's Guide To Cisco Full Services For Branch, Small, And Teleworker Offices
White Papers Cisco Full Services for branch and small offices extend the business-critical applications like enterprise resource planning (ERP) or customer relationship management (CRM) to the remote office, helping businesses respond effectively with...
[September 9, 2004, 0:00]
Prepaid Postpaid Convergent Charging
White Papers The Business Horizontal is based on industry generic Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) software. Like any mature industry today's telecom operators can utilize standardized business support systems to...
[January 10, 2007, 23:00]
Web Site Measurement Hacks: Best Practices For Web Measurement
White Papers In order to be successful with the web measurement program, the user has to treat it like any other business process through such things as Customer Relationship Management (CRM), Sales Force Automation (SFA), and Enterprise Resource Planning (ERP).
[October 24, 2007, 0:00]
