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BSA LifeStructures Boosts Collaboration, Responsiveness to Customers with Unified Communications
White Papers The company deployed a communications solution using Microsoft® Office Communications Server 2007, Office Communicator 2007, Exchange Server 2007 with Unified Messaging, and LifeCam web cams, enabling quick and easy conferencing, greater customer...
[September 24, 2009, 1:22]
Business Responsiveness Through Outsourcing
White Papers In this webcast, the viewer will learn how Real-Time Infrastructure (RTI) and Outsourcing, together, can improve business responsiveness in IT operations - by integrating business process monitoring and optimizing infrastructure management.
[August 18, 2006, 1:00]
Developers Improve Responsiveness and Productivity at National Defense Department
White Papers Obtaining reports from the database took several days - potentially jeopardizing the Air Force's responsiveness. Australian Defence Materiel Organisation (DMO) System Program Offices must retain and access maintenance and engineering records to...
[December 15, 2006, 0:00]
Business Intelligence Helps Mental Health Provider Improve Responsiveness and Quality
White Papers Serving over 750,000 residents in the county of Lincolnshire, Lincolnshire Partnership NHS Foundation Trust is deeply committed to delivering patient-centered mental health services and continuously strives to improve the quality and...
[July 27, 2009, 1:20]
Improve Business Responsiveness and Compliance with SOA
White Papers You'll learn how IBM's Enterprise Service Bus, at the heart of its SOA solution, provides the flexible and secure foundation to meet compliance needs as well as enhance business responsiveness. Find out why a growing number of companies are...
[May 9, 2006, 1:00]
Fiducia Enhances Banks' Responsiveness With IBM Content Management Solution
White Papers Enhance responsiveness to their customers Read this IBM case study to learn how Fiducia, a full service IT provider supporting the financial services industry, solved its member banks' content management challenges.
[February 19, 2008, 5:48]
IDC Executive Brief: Driving Enterprise Change Management for Business Responsiveness
White Papers Multiple drivers are pushing market growth and adoption of integrated lifecycle and enterprise change management tools by G2000 organizations, including the emergence of a global economy and complex sourcing; regulatory compliance demands...
[January 25, 2007, 11:19]
MSDN Webcast: Architecting Desktop Applications With 2.0 (Part 10 of 15): Multithreading for Performance and Responsiveness (Level 300)
White Papers This webcast on designing desktop applications with the Microsoft .NET Framework 2.0 presents the theory behind multithreading, and demonstrates ways to use this technology safely within the applications.
[June 22, 2007, 1:00]
HarperCollins Publishers Use SQL Server to Reduce Costs and Improve Responsiveness
White Papers HarperCollins Publishers, one of the largest English-language publishers in the world and a wholly owned subsidiary of News Corporation with 1998 revenues of $1.09 billion, was founded in New York City in 1817 by brothers James and John Harper.
[December 2, 2008, 23:00]
Hull City Council Leverages Spatial Assets to Boost Responsiveness and Transform Disaster Management
White Papers Hull City Council wanted to maximize use of location-based asset information for users within council departments and the general public and comply with the "Transformational Government - Enabled by Technology" initiative to build services around...
[May 21, 2008, 1:01]
Mobile Web Access Boosts Solution Provider's Productivity, Customer Responsiveness
White Papers IT infrastructure provider BMS Digital Solutions needed a way to help its field staff stay in better communication with customers while on the road, as well as receive and respond to critical information faster.
[February 27, 2009, 0:23]
Manufacturer Reengineers Intranet to Improve Responsiveness to Customers
White Papers Hexcel is a leading manufacturer of advanced structural materials. The company was experiencing growth across all market segments and wanted to revitalize its clunky intranet to help its more than 4,000 workers find answers faster.
[February 17, 2007, 0:00]
Whirlpool Corporation Transforms Its Business With Avaya Solutions for Communications Enabled Business Processes - Reduces Human Latency, Improves Responsiveness
White Papers Whirlpool Corporation is the world's leading manufacturer and marketer of major home appliances, with annual sales of approximately $18 billion. In the retail marketplace, where time to market is critical, Whirlpool Corporation must continually...
[May 8, 2007, 1:00]
Through Its Dell Virtualization Solution, NorthgateArinso Enhances Customer Responsiveness and Saves Approximately 30 Percent in Operational Costs
White Papers NorthgateArinso was created after the acquisition of ARINSO International by Northgate Information Solutions, resulting in a merged entity with more than half a century of Human Resources (HR) expertise.
[November 8, 2008, 0:01]
Secret Recipe Improves Responsiveness and Customer Relationships With an IBM POS Solution
White Papers Secret Recipe Cakes & Cafe (Secret Recipe), an award-winning cafe chain based in Kuala Lumpur, Malaysia, operates 100 cafés across Southeast Asia. Secret Recipe needed to improve customer service at point of sale through new efficiencies and...
[November 10, 2006, 0:00]
Enhance Customer Loyalty through Higher Responsiveness
White Papers The economic downturn is forcing businesses to tighten their belts and look for more efficient channels. Using the Internet as a business channel, and sometimes even the only channel, is becoming more prevalent.
[October 15, 2009, 9:11]
Breakthrough Productivity for Field Service: Improving Responsiveness, Quality, Efficiency, and Profitability
White Papers GE Consumer Home Services (GECHS) organization within General Electric Consumer and Industrial's (GECI's) repairs appliances in residences, apartment complex, hotels, motels, and retails stores across the United States.
[April 25, 2007, 1:00]
Koch, Neff & Volckmar GmbH Upgrades System to Enhance Customer Responsiveness and Lower Costs
White Papers Koch, Neff & Volckmar GmbH (KNV), a book wholesaler established 175 years ago, distributes books, maps, new media, games and gift items. The challenge was to replace a high maintenance custom solution with a single, standardized solution capable of...
[June 30, 2007, 1:00]
Afibel Improves Responsiveness of Call Center, Boosting Customer Satisfaction
White Papers Afibel is a catalog and telesales-retailer specializing in ready-to-wear clothing for older men and women. The challenge was to modernize the applications used by telesales staff at the call center to make it more user-friendly and raise customer...
[June 30, 2007, 1:00]
Mutuelle Prevea Improves Responsiveness to Changing Health Care Regulations
White Papers Prevea is major player in its sector, insuring 183,600 individuals and 1,200 business clients. Prevea wanted to modernize its core-business management system, which had become obsolete and lacked potential for growth.
[October 18, 2006, 0:00]
