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Symantec Brightmail Antispam 6.0 Evaluation Guide: Service Provider Edition
White Papers Over 2,500 businesses, governments, and organizations - including more than 90 service providers such as EarthLink, HotMail, MSN, Telstra, Terra Mexico - worldwide have embraced Symantec Brightmail AntiSpam.
[November 14, 2007, 0:01]
Service Delivery Technologies for Metro Ethernet Networks
White Papers While the standard IEEE 802.3 Ethernet LAN protocol is still used, service delivery technologies needed to be added in order to create an Ethernet service. Three service delivery technologies can be used to provide Ethernet services - namely, IEEE...
[September 15, 2007, 1:01]
Service Juggler
Downloads For years, service oriented businesses have struggled with scheduling their job installations to meet the needs of both customers and builders in a timely manner. Many professional service companies use multiple types of installation and service...
[April 11, 2005, 8:00]
US Report: Service Pack for Win 98 due next week
News As reported Thursday, Service Pack 1 for Windows 98 is slated to go to limited beta testing before the end of this week, that's just one week after Microsoft officially unveiled the new operating system.
[July 3, 1998, 10:09]
Service Pack 2: This time, it's serious
Leader Although XP's Service Pack 2 has been around since last August, system administrators have been unenthusiastic about its deployment. Fewer than 25 percent of enterprise PCs running XP have been upgraded to SP2.
[April 4, 2005, 14:40]
Service Oriented Architecture: Practical Enterprise Architecture
White Papers The strongest of Enterprise Architecture (EA) trends lately is represented by three words - Service Oriented Architecture (SOA). One should focus on a Service Oriented Enterprise to enhance business performance across interfaces and to prepare to...
[September 6, 2006, 8:41]
Blueprint for Supply Chain Visibility: Service-Oriented Architecture Can Help Drive Agility, Supplier Collaboration and Demand-Driven Replenishment
White Papers The paper believes service-oriented architecture can provide the foundation for that blueprint. Effective supply chains are agile, with the capability to quickly respond to shifts in supply, production and demand.
[February 29, 2008, 0:02]
Tom Hogan: Service-Oriented = Business-Oriented
White Papers The attendee of this webcast will learn how companies are using a Service-Oriented Architecture (SOA) to drive new business opportunities, reduce costs, improve IT efficiency, and make business more responsive to change.
[December 14, 2007, 0:01]
TeamQuest and ITIL: Part 2 - Service Delivery the Cornerstone of the ITIL Framework
White Papers Service Management is the core of the ITIL framework. The major components of Service Management are Service Delivery, which addresses more of the customer-facing processes, and Service Support, which addresses more of the technology related...
[January 23, 2007, 0:00]
Service Level Agreement Management With Adaptive Coordination
White Papers Service Level Agreement Management in the telecommunications domain consists of a set of mechanisms for provisioning and monitoring services according to requirements given by either a customer or provider.
[November 26, 2007, 1:49]
Service Oriented Architectures and the Mainframe
White Papers Service Oriented Architecture (SOA) is a technology architecture that has gained mass appeal throughout the IT industry. Each of these services should represent an atomic business transaction and be constructed such that any set of services can be...
[March 29, 2007, 1:00]
Service-Oriented Resource Management: Optimizing Costs by Automating the Virtual Datacenter
White Papers As enterprises strive to achieve a computing infrastructure that can respond in real-time to business needs, they struggle to create a resource pool that can be shared across customers and dynamically optimized to provide necessary service levels...
[November 8, 2006, 0:00]
Service Level Agreement Compliance Monitoring Based on RFID Events
White Papers These technical premises enable the development of new approaches towards evaluating Service Level Agreement compliance of service providers. Cross-company gathering of information about physical goods using RFID increases the transparency in...
[April 14, 2009, 0:00]
Service Level Management: Creating a Structured Process to Improve Availability
White Papers The road to implementing good service level management has numerous potholes and other hazards. This is the ultimate goal of the service level management process. To keep people motivated it is important to realize when even moderate success is...
[February 10, 2009, 0:20]
Service Lifecycle Management: Think and Operate Like a Business
White Papers The attendee will understand the relationship between business user's expectations and service levels. The presenter will explain how HP's Service Lifecycle Management solution helps comprehensively manage the IT portfolio throughout the service...
[June 6, 2007, 1:00]
Success Story Series: Service Management Techniques Featuring FBL Financial Group
White Papers Maintaining high quality, high performing applications that meet end users' service expectations can mean the difference between a business that's just getting by and one that's highly successful. How an organization meets service management...
[May 4, 2006, 0:00]
Success Story Series: Service Management Techniques Featuring BT Global Services
White Papers While IT organizations work to drive down infrastructure costs, their networks support an increasing number of business-critical applications and service-sensitive technologies such as VoIP and streaming video.
[May 4, 2006, 0:00]
Service Level Management in Global Enterprise Services: From QoS Monitoring and Diagnostics to Adaptation, a Case Study
White Papers The paper developed a Quality of Service (QoS) management system to support Service Level Management (SLM) for global enterprise services. Lab experiments showed that the integrated solution helps global enterprise services to better maintain the...
[February 4, 2009, 23:00]
Service Account Management in Microsoft Windows NT/2000/XP/Server 2003 Servers
White Papers Tips and tricks for service management are included as well a list of important features needed in any 3rd party solution. Microsoft has made significant improvements in the management of services with the release of the Services snap-in within...
[June 26, 2009, 1:05]
Service Level Management: Mastering Concepts & Strategies
White Papers Developing and implementing a Service Level Management (SLM) methodology and associated Operating Level Agreements (OLAs) and Service Level Agreements (SLAs) can be among the most challenging, time-intensive tasks that you will undertake in your...
[August 11, 2009, 10:04]
