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Shared Services in the Public Sector
White Papers One of these is Shared Services. In the Strategy the term "Shared Services" encompasses the sharing of customer services in the front-office as well as corporate services in the back-office. The experience of HR and Finance in Government and of...
[November 14, 2007, 0:01]
Shared-services project makes DfT tech bill soar
News A late-running shared-services programme has raised the cost of the Department for Transport's IT projects from £300m to nearly £400m. But the department also estimated that its shared-services project will cost £128.3m by the time it is completed...
[December 29, 2008, 8:38]
Shared services boost savings for Somerset
News Somerset County Council says its shared-services arrangement will save more than expected on procurement. The county said on 17 December that its use of Southwest One, the shared-services firm majority owned by IBM in which Somerset owns a stake...
[January 5, 2009, 8:07]
'Shared risk' approach under consideration by BT services group
News However, Green told silicon.com that BT Global Services is now "looking very closely" at a shared risk model of provision. While deals such as those from the NHS -- which cumulatively should bring in over £2bn over the next nine years -- won't come...
[June 18, 2004, 15:55]
How Much Does IT Cost?: A Practical Approach to Costing in Information Technology Shared Services Units
White Papers To develop a deeper understanding of how and why IT costs are incurred and provide a firm basis for cross charging, many shared services units are using activity-based costing (ABC). Not only does this provide detailed information to business units...
[August 20, 2007, 0:25]
DfT shared-services plan under fire
News The transport department's poor management of shared services is likely to cost, rather than save, tens of millions, says an National Audit Office report. Plans to improve human resources, payroll and finance services through new shared facilities...
[May 23, 2008, 11:24]
MPs condemn DfT shared-services failure
News Parliament's Public Accounts Committee has described the 'stupendous incompetence' of the Department for Transport's shared-services project. The project to set up an in-house centralised shared services centre in Swansea was approved in April 2005...
[December 16, 2008, 9:13]
Councils seal shared-services deal with IBM
News Two southwestern local authorities have signed a £400m deal to create a shared services joint venture with IBM. The 10-year venture between Somerset County Council and Taunton Deane Borough Council is called "Southwest One" and will provide shared...
[October 3, 2007, 8:42]
National Health Service Shared Business Services Set to Cut Costs by 20%
White Papers National Health Service Shared Business Services (NHS SBS) provides high quality finance and accounting, payroll and procurement services to NHS organizations, enabling them to focus their expenditure and expertise on improving the quality and...
[December 23, 2006, 0:00]
Fujitsu to deliver Cabinet Office shared services
News The Cabinet Office has signed up Fujitsu Services as its new ICT supplier, in a deal which could provide shared services to multiple public-sector organisations. The company already delivers ICT services to the Department for Work and Pensions, and...
[June 22, 2007, 9:03]
HP IT Shared Services: Overview
White Papers The presenter of this webcast explains how IT shared services improve IT cost efficiencies, economy of scale and responsiveness, as well as accelerate business and IT alignment for higher return on IT.
[November 3, 2007, 0:00]
MPs attack 'flimsy' gov't sums on shared services
News MPs have said that the government's belief it could save £1.4bn a year through shared corporate services is a "flimsy estimate at best". Whether or not public bodies move to shared services, they must know whether they are receiving value for money...
[May 8, 2008, 11:32]
Government shared-services spending to rocket
News UK government spending on shared services is expected to rocket over the next five years as demand for centralised services increases. Shared-services spending in the UK public sector is forecast to hit $1.27bn (£629m) in 2012, compared to just...
[September 6, 2007, 15:29]
Best Practices for Building Composite Applications Using Shared Services, BPEL, and Business Events
White Papers In this webcast you'll learn the best practices around various aspects of composite applications - including shared services, process orchestration, business rules, data transformation, user workflow, exception management, performance monitoring...
[July 21, 2005, 6:00]
Deploying an Enterprise Intranet SharePoint Portal Shared Services Environment
White Papers This webcast describes how to deploy a Microsoft Office SharePoint Portal Server 2003 shared services environment. It also explains how to use interfaces for search, content notification, audience definitions, and user profiles from portal...
[October 9, 2009, 2:25]
Building a Shared Services Data Center
White Papers The philosophy behind an information technology (IT) shared services data center is to leverage the technology competencies of one organizational unit to deliver services across the enterprise. Traditionally, a corporate data center has been the...
[July 12, 2007, 0:59]
An Analysis of a Shared Services Centre in E-Government
White Papers A shared services centre might provide common services to local government organizations without affecting the autonomy of organizations and providing the flexibility to enhance and include additional functionality.
[December 28, 2004, 2:00]
Open Source only viable way to do shared-services
Talkback If they spent even a couple of hours investigating how 'shared-services' is done in the real world, then even our Microsoft-obsessed Government would figure out that it's done with Open Source. DfT should take a leaf out of Becta's book and start...
[May 23, 2008, 14:15]
BT, South Tyneside sign shared-services deal
News The 10-year contract will cover the delivery of a number of key council services, including the development of a centre for shared services. The partnership aims to deliver better services, as well as make savings for the council.
[September 10, 2008, 11:10]
Cabinet Office pushes for shared services adoption
News Recently the Cabinet Office has embraced shared back-office services under the guidance of government chief information officer John Suffolk. The technology we are adopting here for IP-based voice and data services means that anyone working from...
[October 26, 2007, 13:09]
