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Shift Your Contact Center From Reactive to Real Time: It Isn't About Jumping on the Latest Technology Bandwagon
White Papers The contact center must shift quickly from reactive to real-time and adaptive. Customers are much less forgiving today, because they know one can do better. Yet, most companies don't understand how upset they can make their customers and prospects...
[July 25, 2006, 3:16]
'Shift key' student won't be sued
Talkback To stop auto start of any cd (disk by disk) by holding the shift key down in case you want to look at contents of a disk without installing it! Too right. All the guy did was to re-remind everyone a built-in facility of Microsoft.
[October 15, 2003, 12:10]
A ML Based Estimation of the Doppler Shift of MIMO WiMAX Systems
White Papers However, the frequency shift caused by the Doppler effect will result in the ICI of the WiMAX and the performance of MIMO will also be degraded. This paper proposes a frequency shift estimation algorithm to estimate and compensate the frequency shift.
[April 23, 2009, 1:24]
Rally Shift Updater
Downloads This updates Rally Shift 1.1.2 to version 1.1.4. This update fixes a problem where the screen could remain black when starting a race in evening or night mode.
[January 9, 2007, 20:35]
Rally Shift
Downloads In Rally Shift you get to drive high performance rally cars on a variety of rally courses. Rally Shift features very realistic physics where you can put your driving skills to the test. Rally Shift is released with an initial 5 tracks ranging from...
[October 26, 2006, 8:00]
IBM's self-managing systems shift closer to reality
News The shift to the DeveloperWorks site indicates that the software is fully tested and supported by IBM, said David Bartlett, the company's director of autonomic computing. IBM's push to create systems that can manage themselves is moving from the...
[February 16, 2004, 8:35]
Half-Life: Blue Shift 1.0.0.1 patch
Downloads This patch adds animations and bug fixes to Half-Life: Blue Shift.
[October 23, 2003, 15:00]
Rotating Shift Schedules for Your People
Downloads Excel spreadsheet creates rotating or fixed shift schedules for up to 10 shifts per day for 10 people for up to 52-weeks. It is ideal for rotating days off in a 24/7 operation or rotating weekend coverage in cases where your weekend needs are...
[March 20, 2009, 11:14]
Analyzing E-Government as a Paradigm Shift
White Papers This paper analyses e-government and attempts to show that it is a major paradigm shift in the way that government and public administration are to function. From this particular point of view the periods of social development are reclassified...
[February 2, 2005, 2:00]
Forrester tips shift to Net remote access
News Forrester also claims that Internet remote access would mean the maintenance burden would shift from network managers to carriers. The company's report, "Internet Remote Access", calculates Internet-based remote access will be 60 per cent cheaper...
[September 18, 1996, 13:15]
Real-Time Digital Carrier & Data Recovery for a Synchronous Optical Quadrature Phase Shift Keying Transmission System
White Papers In particular the design of DSP components is presented which are required to realize a 10 Gbaud synchronous optical Quadrature Phase Shift Keying (QPSK) transmission system. This paper focuses on the progress in coherent optical communication...
[October 7, 2008, 1:01]
Sun criticised for MySQL Enterprise shift
News The plan is a shift from the previous strategy of MySQL AB, now a Sun subsidiary, which has traditionally included the same feature set in MySQL Community and MySQL Enterprise. Sun is to begin offering certain MySQL features, beginning with some...
[April 17, 2008, 16:19]
A Shift Toward the Virtual Contact Center Model: Examining the Benefits of and Uptake in Remote Agent Structures - Optimizing Your Traditional and At-Home Workforce
White Papers This paper takes a look at the issues driving this initiative, the shift toward virtual contact center models, and the benefits it's affording organizations and a previously untapped labor pool. The age of the virtual agent, or home-based agent, is...
[July 20, 2006, 12:28]
'Shift key' student won't be sued
News In an abrupt reversal, SunnComm Technologies said on Friday that it will not sue a Princeton University graduate student who published a paper that describes how to bypass CD copy-protection technology simply by pressing the shift key.
[October 13, 2003, 8:55]
Symantec seeks shift in cloud security
News However, the cloud computing shift is complex and not an overnight endeavour. Protecting enterprise data in the cloud is not "straightforward" enough, according to a Symantec executive. Ken Berryman, Symantec's senior vice-president of strategy and...
[August 28, 2009, 14:42]
Shift Lite
Downloads Shift is an adventure puzzle platformer with a literal twist to the game play mechanic. You are subject 32763, trapped in an experiment, and you have to find your way out.
[June 6, 2009, 5:52]
The Progression of WiMAX Toward a Peer-to-Peer Paradigm Shift
White Papers The standardization of Worldwide interoperability for Microwave access (WiMAX) represents an opportunity for a radical shift in viewing the Internet and its access systems. Considering the current constellation of the Internet Service Providers...
[April 22, 2009, 1:24]
SAP in SaaS strategy shift
News SAP has announced a major shift in its approach to software-as-a-service (SaaS), in a move intended to help it catch up to SaaS leaders such as Salesforce.com. Under the new strategy, announced on Wednesday at the OnDemand Europe conference in...
[June 12, 2009, 17:34]
Asiva Shift+Gain
Downloads The Asiva Shift+Gain Plug-In for Adobe Photoshop has been called by professionals fundamentally different from anything else on the market and fundamentally more useful. You will find that no other tool or plug-in can provide the color correction...
[January 6, 2005, 6:00]
Pushing 'shift' draws lawsuit
Talkback How many man months/yrs invested in development time, and a simple shift key press disables a security feature SunnComm probably charged a client a lot of money for. Oh and by the way, can one define the "Shift Key" as being a distributed tool.
[October 10, 2003, 15:37]
