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Software Product Support And Maintenance Outsourcing
White Papers This white paper provides an insight into the advantages, challenges and the process of Outsourcing the support and maintenance functions of software Product. Several product companies who outsourced their support and maintenance functions have...
[January 1, 1970, 0:59]
Software Development Company Uses Latest IP Technology To Support Its Rapid Expansion
White Papers To support this move, the company needed to update its communications infrastructure. Due to this rapid company expansion, the fast-growing telecoms software and services provider decided to move to considerably larger premises in south Dublin.
[January 1, 1970, 0:59]
Software And Technology:Winning Customer Loyalty With Industry-Leading Technical Support
White Papers PT to learn how companies like HP, IXOS Software, CDW, Siemens and Cablevision use GoToAssist to provide industry-leading technical support and gain a critical competitive advantage. Imagine your CEO declaring technical support to be one of your...
[January 1, 1970, 0:59]
Technical Support Software Maintenance Programs
White Papers In this white paper we look at full-service, scalable software maintenance support programs to Software Maintenance Wonderware® Technical Support and our worldwide network of Certified Support Providers are unequaled in the industry for providing a...
[January 1, 1970, 0:59]
Canadian Secretary Is Promoted To Software Support For Saskatchewans Third Largest Public School Division After Becoming Microsoft Office Specialist Master
White Papers Wendy Krip was recently promoted to Software Support at Saskatchewan Rivers School Division No.after earning her Microsoft Office Specialist Master certification at the Saskatchewan Institute of Applied Science and Technology (SIAST) in Prince...
[January 1, 1970, 0:59]
Architectural Support For Software-Based Protection
White Papers The first part of this paper shows how modest Instruction Set Architecture (ISA) support can replace such guard code with single instructions. In the second part of this paper the authors presents ISA support for XFI, in the form of simple bounds...
[January 1, 1970, 0:59]
Legal Industry Software Provider Boosts Revenue 22% With WebInteractive Remote Support Software
White Papers As more firms began using Prevail, Practice Technology sought to provide better technical support and training, which also generated recurring income for the company. After reviewing products from the leading remote support and collaboration...
[January 1, 1970, 0:59]
Sun Plans Opteron Software Support
News Sun Microsystems' software products will support Advanced Micro Devices' new Opteron processor -- but not initially the chip's 64-bit capabilities that distinguish it from rival Intel processors. The support will include Sun's version of Unix...
[April 22, 2003, 10:46]
Blending Training And Support For Software Applications
White Papers There are a wide variety of means to train & support users when rolling out new software. It helps to understand how you can be successful using a blended approach to train and support end-users during your next software roll-out.
[January 1, 1970, 0:59]
HP Software Support Overview
White Papers This webcast provides information and "How to" senerios about HP software support including support agreements, accessing support, case management, logging a case, retrieving updates, passcoding, escalation processes and more.
[January 1, 1970, 0:59]
Dot C Software Gets Great Support, Vastly Improved Performance With Chiphopper And Linux On POWER
White Papers To solve this, the company deployed IBM Systems Application Advantage for Linux (Chiphopper) and support from the Dallas IBM Innovation Center. For around 15 years, Dot C Software has been providing advanced 3D graphics tools and software that help...
[January 1, 1970, 0:59]
Prompter: A Decision Support Tool For Software Project Management
White Papers This paper describes work undertaken within the context of the P3 (Project and Process Prompter) Project which aims to develop the Prompter tool, a "decision-support tool to assist in the planning and managing of a software project".
[January 1, 1970, 0:59]
Ximian Software Gets SuSE Support
News The most important tweak is support for SuSE's latest distributions, SuSE Linux Desktop and SuSE Linux 9.0. The paid version includes support and a premium Red Carpet download service. Novell launched Novell Nterprise Linux Services 1.0, its first...
[January 7, 2004, 11:45]
Close Support Help Desk Software
Downloads Close Support Help Desk Software is a modular, multi-user help desk application. We provide a no-nonsense license agreement that allows you to use the product within your organisation for any number of users, any number of technical support...
[October 19, 2007, 4:31]
Towards A Tool Support For A Living Software Development Process
White Papers This paper discusses and proposes the approaches and requirements to fulfill the user's specific needs of a sophisticated tool support for a Living Software Development Process. Change and evolution of business and technology imply change and...
[January 1, 1970, 0:59]
Internet-based Online Support Service Becomes A Rockwell Software Reality
White Papers When software troubles pop up, many software users find themselves searching for technical support from vendors, distributors and others. Many issues today can be resolved simply by looking to the Internet, which gives users the answers they need...
[January 1, 1970, 0:59]
Toyota Motorsport GmbH Optimizes IT Resources To Support Business Goals Using BMC Software's Business Service Management Methodology
White Papers This enables the team's IT staff to monitor a chain of services running on servers and devices that support every single business process. Having evaluated other Business Service Management solutions in the marketplace, Toyota Motorsport found that...
[January 1, 1970, 0:59]
Solid Edge VAR, Abisse, Grows And Prospers In The Face Of Strong Competition - Thanks To Outstanding Software And Strong Technical And Sales Support From UGS
White Papers Take advantage of UGS' technical, sales and marketing support to ensure excellence and win sales and use Teamcenter for opening doors to companies with non-UGS CAD systems. Abisse, founded in 1997, offers consulting, training and project management...
[January 1, 1970, 0:59]
A Software Architecture For Distributed Geospatial Decision Support Systems
White Papers At the core of the NADSS project is a software architecture for distributed geospatial decision support systems that consists of four distributed layers: the data layer, the information layer, the knowledge layer, and the presentation layer.
[January 1, 1970, 0:59]
HiT Software Installs Soffront CRM To Improve Customer Support And Sales Automation
White Papers HiT Software, Inc.has deployed Soffront's popular SOFFRONT CRM solution to improve the company's entire customer support and sales force automation system. The company knows that excellent customer support is one of their key competitive strengths.
[January 1, 1970, 0:59]
