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Sinova Management Consultancy Boosts Staff Productivity by 15% With Integrated CRM
White Papers The sales staff was using Microsoft Excel to record and update relevant information. Founded in 2002, Sinova Management Consultancy helps private and corporate clients from around the world to expand into China.
[July 30, 2009, 1:21]
Britannic Management Services Boosts Staff Productivity by 80% Solution
White Papers Britannic was looking for a cost-effective and secure way for their 1,300 staff to access corporate applications and data from home. Britannic found their remote access system too slow and costly. Remote workers used a dial-up connection, which the...
[July 11, 2008, 1:02]
mySAP Customer Relationship Management Solution Helps World-Renowned Company Improve Customer Service and Efficiency of Field Sales Staff
White Papers One reason for Swarovski's storied success is its field staff's dedication to superior customer service. Automated tools for salespeople are nothing new for the Wattens, Austria - based world leader in cut crystal.
[February 9, 2008, 0:17]
Pan Pacific Hotels & Resorts Improves Call Management and Extends Staff Mobility With an Avaya IP Telephony Contact Center Solution
White Papers Pan Pacific wanted to replace the old PABX solution with newer telecommunications infrastructure to improve its call center operations; take advantage of convergence and mobility capabilities, thus enabling a creative deployment of the...
[November 4, 2008, 0:01]
Lafarge Optimizes Career-Planning Management for Its Staff
White Papers The issue was to unify the group's human resources and pay systems by implementing a single, all-encompassing human capital management tool. The company wanted to optimize the management of employees throughout the group and within individual...
[September 11, 2009, 1:59]
Motivating Sales Partners and Staff With SAP Incentive and Commission Management
White Papers By replacing its aging legacy system with SAP Incentive and Commission Management, the company gained a powerful solution for motivating its entire sales organization. German market leader T-Mobile wanted to strengthen its position in the ever...
[September 14, 2007, 1:00]
Fujitsu staff to strike again
News Staff at Fujitsu Services will go on strike again this week, after the collapse of arbitration talks aimed at ending a long-running dispute between members of the Amicus trade union and management. The dispute between management and staff at the...
[March 5, 2007, 12:34]
Techies' poor business skills impede progress
News Poor communication, leadership and project-management skills among IT staff are hindering change management and business transformation programmes. Just over half (51 percent) of the CIO Connect survey respondents said they are planning to increase...
[June 27, 2007, 17:07]
InterContinental Singapore Improves Productivity With Unicenter Solutions
White Papers Used by telemarketing, customer service, accounts and management staff, the workstations are connected on a network and located in different parts of the hotel. InterContinental Singapore is a world-class hotel with staff working round the clock...
[March 1, 2007, 0:00]
Oracle Case Study: Whitbread PLC
White Papers Whitbread PLC wanted to create a single, integrated employee management platform to replace the multiple systems that have developed over time across the various Whitbread brands and enforce consistency in staff records and human resources...
[October 6, 2006, 0:00]
College Boosts IT Services, Builds Community, With Information Management Solution
White Papers The college wanted to provide better IT services and information management solutions to faculty, staff, and students to improve the learning environment. To that end, TCC deployed an integrated solution of Microsoft server and desktop technologies...
[April 16, 2008, 1:02]
Striking Fujitsu Services staff return to work
News The dispute between Fujitsu Services management and staff has been running since the end of 2006. Staff at Fujitsu Services in Manchester have called off their strike following the intervention of a group of local MPs.
[March 20, 2007, 15:51]
Content Management Solution for Web Site Saves Financial Firm $257,000
White Papers It wanted to improve its online presence by updating its Web site and streamlining a cumbersome Web content management process that required IT involvement and constrained marketing staff from developing the site along corporate directives.
[November 19, 2009, 0:21]
Data Domain Case Study: Electronics For Imaging, Inc (EFI)
White Papers In late 2004, the management team began looking for more efficient, cost-effective backup solutions as they had many more pressing projects for the IT staff than babysitting labor-intensive tape backups.
[August 18, 2006, 0:00]
ID guide aims to prevent corporate IT break-ins
News According to the guide, companies should approach identity management by asking the following questions for each member of staff: "Who are you? Ruth Harris, head of project management office Europe for Reed Elsevier Technology Services, described...
[January 21, 2009, 8:37]
Santa Clara University Streamlines Financial Processes and Accelerates Admission Application Reviews
White Papers Santa Clara University wanted to provide an integrated financial management solution to improve strategic management of university resources and enhance reporting capabilities to reduce reliance on IT staff.
[July 30, 2009, 1:21]
University Simplifies Application Management, Enhances Security With Virtualization
White Papers The IT staff for the Chancellor's office at California State University (CSU) was facing difficult management issues for the 75 applications and 600 desktops it supports. Now CSU has streamlined application deployment, making it much easier for...
[March 3, 2009, 23:00]
Lenovo restructures, cuts 11pc of workforce
News The announcement comes after a report surfaced earlier this week saying the PC maker would lay off 200 employees in its Beijing-based headquarters, including around 10 senior-management staff. The axe will fall not only on management and executive...
[January 8, 2009, 17:15]
Yeovil College Expands Learning Opportunities With Web-Based Learning for Students and Staff
White Papers Yeovil College was looking to develop a Web-based learning environment and content-management system for use by its 8,500 full- and part-time students and 500 staff. They wanted a low-cost, high-penetration learning solution to increase the level...
[November 21, 2005, 23:00]
Security Solution Simplifies Deployment and Saves Time for Busy Real Estate Firm
White Papers The company employs 500 people in five states and has a two-person IT staff to manage computer security for those employees. With Forefront Client Security, Guardian has gained an easy-to-deploy solution that helps improve security, provides easy...
[September 28, 2007, 1:00]
