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Salesforce.com Support Goes On-demand
News Salesforce.com unveiled an on-demand customer support service on Wednesday, in a move to broaden its customer relationship management (CRM) offerings. Supportforce.com is designed to allow a company's support staff to manage and share customer...
[September 30, 2004, 9:10]
Sales And Customer Support Teams At Hirsch Electronics Corporation Become More Effective Thanks To Salesforce.com
White Papers The company's 18-month search for a CRM system with tightly integrated sales and support functionality led to the selection of salesforce.com S3 over Siebel and other competing software systems. The company standardized its integrated sales and...
[July 18, 2006, 0:00]
McAfee.com Uses Support For XML Web Services In Microsoft .NET To Help Increase End-User Security And Improve Customer Communication
White Papers McAfee.com used Microsoft .NET to deliver a new and improved version of VirusScan Online, the company's flagship managed security service. Built for the smart client, VirusScan Online for Microsoft Windows XP delivers a consistent, streamlined user...
[May 1, 2008, 0:00]
Http://www.macromedia.com/support/flash/ts/documents/presalesfaq.htm
Member Review This product isn't finished. There are still A LOT of bugs to fix.
[September 23, 2003, 14:17]
Rentals.com Optimizes Oracle9i Application Server To Support More Than One Million Web Site Users
White Papers Rentals Inc.offers a Web-based application that allows property owners and managers to quickly and easily build their own custom Web sites to manage properties, advertise vacancies, arrange maintenance, and take online rental applications.
[August 4, 2005, 0:00]
MercadoLibre.com Turns To HP For Increased IT Performance To More Flexibly Support Its Rapidly Growing Business
White Papers MercadoLibre.com is the most important virtual communities in the rapidly growing Internet purchase and sales market segment of Latin America. This posed a challenge for MercadoLibre.com's IT management team, which had to add capacity to the...
[June 21, 2005, 0:00]
XP Security Support Will Continue Until 2014
Talkback Here's the official policy, from http://support.microsoft.com/gp/lifepolicy. See http://support.microsoft.com/lifecycle/? I'm not sure where people are getting the idea that security support for XP will end shortly.
[November 19, 2007, 18:32]
Salesforce.com Gets A Little Help From Its Friends
News Senior figures from across the IT industry have come out in support of Salesforce.com's application-as-a-service business model, claiming simplicity and on-demand computing will be increasingly important over the next 10 years.
[November 3, 2004, 9:58]
J# Browser Controls Speed Tax Submission For IRS
White Papers To give taxpayers more runtime alternatives, Taxsoftware.com added support for J# Browser Controls. These systems use Java client software and supported the Microsoft Java Virtual Machine (MSJVM), which Microsoft can no longer enhance or fully...
[April 22, 2004, 0:00]
Distro Choice
Talkback Most of these companies are also Open Source Consortium members: http://www.ubuntu.com/support/marketplace/europe hmmmmm. "Ubuntu was not chosen as the maturity of the distribution and official support was not proven"
[November 21, 2006, 16:29]
Palyh Worm Hits The UK
News The Palyh, or Mankx worm, appears to come from support@microsoft.com, a forged address. This virus does pretend that it's from support@microsoft.com, and nine times out of ten people will click on this.
[May 19, 2003, 12:09]
Buy.com Wins Financial Rescue
News Just days after warning that it was in danger of going out of business, Internet retailer Buy.com announced that it had won the financial support needed to renew its credit card processor agreement. The financial support was provided by Scott Blum...
[August 24, 2001, 9:23]
Magma Design Automation Implements Comprehensive CRM From Salesforce.com For 600 Users
White Papers Magma Design Automation, a provider of chip design solutions, needed a new, cost-effective sales force automation system that integrated marketing and sales with customer service and support. Magma has implemented sales force automation and...
[July 18, 2006, 0:00]
Lindows Unwires Centrino Support
News Desktop Linux software maker Lindows.com released on Thursday a version of its operating system that features support for Intel's Centrino chips for wireless notebooks. The software package arrives the day after Intel promised to begin offering...
[February 20, 2004, 10:50]
Network Solutions Accused Of Privacy Breach
News Customers of domain name registrar Network Solutions complained this week that private e-mail sent to the company's support department was being forwarded to others who had sent in requests for help. What (the support person) did was grab part of...
[June 21, 2001, 9:19]
To Skype Support Or Not To Skype Support Part 2
Blog To Customer Support or not to Customer Support that is the question continued.to Andre - Skype Support , date Nov 20, 2007 2:15 PM subject MY FOURTH EMAIL W/O RESPONSE mailed-by gmail.com hide details Nov 20
[May 10, 2008, 17:36]
Salesforce.com Fund Offers Boost To Developers
News Salesforce.com's $25m venture capital fund is great for developers, say analysts — as long as providing support costs to a global market doesn't kill the start-ups. Support costs have killed many smaller ISVs.
[October 4, 2007, 9:44]
Microsoft Forms Antivirus Alliance
News The newly minted partnership is already being put to the test with the spread of the Palvh, or Mankx, worm, which carries the bogus e-mail address support@Microsoft.com. We are focused on security and getting information out as soon as possible...
[May 20, 2003, 11:00]
UEFA, Teaming With Verio And NTT Communications, Hosts Europe's Largest Football Web Portal
White Papers The Web portal would have to provide live video and audio coverage of the event at uefa.com as well as a robust infrastructure to support the unprecedented site traffic. Seeking a Web-hosting service that could support the Internet's largest...
[August 9, 2006, 0:00]
CRM Right Here - RightNow
News Salesforce.com has up till now been focused on sales-side applications but recently announced a customer-support product. Our cost to host is 6 percent of our top line - which is less than our tech support costs.
[November 12, 2004, 15:20]
