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ISPs Left In The Dark Over ADSL Crash
News It seems likely that it will take several days before precise details about the nature of the technical fault are available. The fault, which occurred in Colossus -- BT's IP backbone network -- sometime on Tuesday morning, is thought to have...
[November 21, 2001, 11:14]
BT Fixes Broadband Glitch
News The telco said on Monday that it had identified that the fault had been caused by a problem with one type of line card used in its local exchanges, and that a solution had been found. Back in April, BT also suffered a similar fault.
[December 23, 2002, 11:15]
Concern Grows About Bulldog's Broadband Service
Talkback endless calls to customer services/ technical support/ fault logging hasve got us knowwhere.sutomer servicers refused to put me through to a supervisor, just siad that i had to speak to technical support again.
[August 1, 2005, 17:29]
NTL Hit By Email Breakdown
News According to the cable company, the fault is only sporadically affecting a very small proportion of its users. It's an intermittent fault, affecting a tiny number of customers," an NTL spokesman told ZDNet UK on Wednesday.
[June 11, 2003, 12:55]
Action Demanded Over BT Unbundling Problems
Talkback Until the technical support person in Bangalore could finally convince himself that there really was a synchronisation problem that was hardware-based at the BT exchange they refused to even raise a Fault Report to BT.
[October 15, 2006, 19:27]
Dell Admits Indian Mistake
Talkback Most of the technical staff are competent in fault diagnosis, its just that their ability to plan and deliver a solution is poor. I'm trying to get a CD-Rom drive replaced. The series of trouble-shooting emails was way over the top, one line of...
[May 11, 2005, 19:45]
Linux Kernel: Moving Closer To Windows?
Talkback As the article quotes a guy, I don't know if it's the article, or the person quoted that's at fault here. Bad technical article. It's like someone with no knowledge listened to a technical conversation and completely misinterpreted it.
[July 1, 2004, 23:49]
Closing The Office Door On Microsoft
Talkback It's not the fault of Open Office! This article is obviously written by an idiot with very little technical knowledge. Anybody who saves their documents in a closed proprietry format will have huge problems if they try to change to a cheaper...
[August 28, 2004, 8:39]
Introduction To Executable And Translatable UML
White Papers These projects include life-critical implanted medical devices, DOD flight-critical systems, 24x7 performance-critical fault-tolerant telecom systems, highly resource-constrained consumer electronics and large-scale discrete-event simulation systems.
[February 4, 2007, 23:00]
Executable And Translatable UML Summary
White Papers These projects include life-critical implanted medical devices, DOD flight-critical systems, 24x7 performance-critical fault-tolerant telecom systems, highly resource constrained consumer electronics, and large-scale discrete-event simulation...
[July 29, 2004, 0:00]
Tesco Puts Broadband In Trolley
Talkback Every day I ge a synchronisation error that I can't raise a fault with BT for, I have to spend 50p a minute talking to a total numpty on a technical help desk who insists on taking you through all of the DSL settings which takes 10 minutes until...
[April 26, 2005, 22:36]
Building The Right Infrastructure For E-Commerce
White Papers In technical terms, inadequate server capacity, scalability concerns, and fault-tolerant reliability, as well as the increasing size of E-commerce applications, continue to place added pressures on already over-burdened IT staffs.
[August 14, 2003, 0:00]
Rediscovering UNIX Reliability In Linux
White Papers A number of important technical factors conspire to make UNIX-type systems attractive to today's systems designers: reliability and fault-avoidance afforded by UNIX process-based memory protection, a modular, hierarchical application model, open...
[November 21, 2003, 23:00]
Barclays In Second Security Gaffe This Week
News The "clerical error" was uncovered Tuesday, just days after a technical fault with the bank's overhauled online service compromised the security of numerous customer accounts. A Barclays spokeswoman says that the problem is an isolated incident...
[August 2, 2000, 10:08]
Pipex Broadband Knocked Out
News The fault, which was first reported early on Sunday, has prevented many of Pipex's ADSL customers from getting online at all. Many Pipex customers have been complaining about the fault on the forums of Pipexwoe.co.uk -- which was recently renamed...
[September 16, 2002, 10:44]
CA Network Tool Can Pick Up Human Error
News The latest version of CA's network fault-management software is able to analyse human error and technical issues at the same time, the company announced on Monday. CA Spectrum's innovative fault-management capabilities are indispensable for...
[June 27, 2007, 13:38]
Dell Admits Indian Mistake
Talkback It's not their fault, they never understood computers so how can you expect them to understand Dell technicians and technical jargon used. They call Dell Technical Support for any piece of shit that they come across and wants help free of cost for...
[September 1, 2005, 17:36]
Dell Admits Indian Mistake
Talkback It's not their fault, they never understood computers so how can you expect them to understand Dell technicians and technical jargon used. They call Dell Technical Support for any piece of shit that they come across and wants help free of cost for...
[September 1, 2005, 17:36]
Understanding XP Kernel Enhancements
News Several of Windows XP's new kernel features support increased fault tolerance. Along with reliability, fault tolerance is an essential component for any mission-critical computer. New or improved fault tolerance features include:
[June 11, 2002, 14:47]
BT Users Suffer Random Outages
Talkback It is understood that service is not and cannot be fault free -hell I've worked in the industry for 20+ years, and did work on BT's compensation schemes (phone service and leased lines). Unfortunately, this outage was unavoidable for all ISP's...
[December 1, 2005, 11:51]
