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White Paper - Technical Support Services
White Papers Technical support is one service under Customer Interaction services, which requires technical knowledge, and business communication skills. This white paper provides information on what Technical Support is all about, its sensitivity in the BPO...
[February 23, 2005, 2:00]
IBM System p5 550 and 550Q: Technical Overview and Introduction
White Papers The paper expands the current set of IBM System p documentation by providing a desktop reference that offers a detailed technical description of the p5-550 and the p5-550Q system. This paper is a comprehensive guide that covers the IBM System p5...
[February 22, 2007, 0:00]
IBM System p5 520 and 520Q: Technical Overview and Introduction
White Papers The paper expands the current set of IBM System p documentation and provides a desktop reference that offers a detailed technical description of the p5-520 and the p5-520Q system. This paper is a comprehensive guide that covers the IBM System p5...
[September 1, 2009, 1:23]
IBM System p5 505 and 505Q: Technical Overview and Introduction
White Papers The paper expands the current set of IBM System p5 documentation by providing a desktop reference that offers a detailed technical description of the p5-505. This paper is a comprehensive guide covering the IBM System p5 505 and 505Q server...
[September 1, 2009, 1:23]
Technical White Paper for VPN FRR
White Papers This paper describes the technical mechanism and typical application of the VPN FRR. The VPN FRR is a technology for fast service convergence in case the PE equipment in the CE dual homing network breaks off.
[October 1, 2008, 1:01]
TechNet Webcast: Technical Overview of Active Directory Domain Services in Windows Server 2008 (Level 300)
White Papers This webcast provides technical guidance on using Active Directory Domain Services (AD DS) with Windows Server 2008. The presenter talks about the Directory Services and describe how it ties in with areas such as network security and manageability.
[August 28, 2007, 1:00]
Technical Support Centre
White Papers The client faced a challenge in providing prompt technical support to its customers on account of a rapid demand for their solutions. There was a serious need to strengthen the technical support services.
[March 4, 2009, 0:25]
Technical measures are required to actually know what data is lost!
Talkback This step helps focus the mind on what data is owned by a department and where it is but technical measures are required to manage and control the data such that if data is lost then the department knows what data was actually lost.
[November 26, 2008, 8:08]
Identity Manager 3: Technical Overview
White Papers This webcast provides a technical introduction to Identity Manager 3 and provides a technical overview of the upcoming release of Identity Manager 3. Provisioning employees, customers, and partners can be costly and time-consuming.
[April 14, 2007, 1:01]
Novell survey: Suse users are young, technical males
News Users of the Linux distribution OpenSuse are overwhelmingly technical, young males and they prefer working in a character-based environment rather than with a GUI, or graphical user interface, according to a survey conducted by Novell, the creator...
[May 9, 2007, 9:41]
Technical White Paper for LDP FRR
White Papers This paper introduces the technical principle of LDP FRR and gives a simple, reliable and summarizes the features of LDP FRR such as simple, reliable, easy-to-deployment and independent of support of boundary device.
[October 1, 2008, 1:01]
IBM System p5 510 and 510Q: Technical Overview and Introduction
White Papers The paper expands the current set of IBM System p documentation by providing a desktop reference that offers a detailed technical description of the p5-510 and p5-510Q systems. This paper is a comprehensive guide that covers the IBM System p5 510...
[September 1, 2009, 1:23]
Technical Overview of WebSphere Process Server and WebSphere Integration Developer
White Papers This paper is a technical introduction to IBM WebSphere Process Server and WebSphere Integration Developer. Part of the WebSphere Process Integration family of products, WebSphere Process Server and WebSphere Integration Developer provide the core...
[December 22, 2005, 0:01]
TechNet Webcast: Windows Server 2003 Service Pack 1 - Technical Overview (Level 200)
White Papers The presenter of this webcast gives a technical drilldown on Windows Server 2003 SP1. The attendee will get a technical overview on Windows Server 2003 SP1. They will learn about the Secure Configuration Wizard (SCW) at a technical depth, and how...
[December 6, 2008, 0:23]
Technical Whitepaper for SMART-MPLS
White Papers SMART-MPLS is a technical plan based on the combination of static Virtual Leased Line (VLL) and dynamic Virtual Private LAN segment (VPLS). It enables the access of static VLL to dynamic VPLS through the connection of VLL and VPLS structures.
[October 1, 2008, 1:01]
IBM System p5 590 and 595: Technical Overview and Introduction
White Papers The paper expands the current set of IBM System p5 documentation by providing a desktop reference that offers a detailed technical description of the p5-590 and p5-595 servers. This paper is a comprehensive guide covering the IBM System p5 590 and...
[September 1, 2009, 1:23]
Microsoft SharePoint Products and Technologies: Technical Overview
White Papers This whitepaper provides a technical overview of Microsoft Windows SharePoint Services and Microsoft Office SharePoint Portal Server 2003. This paper is intended for information technology professionals, solution developers, and anyone who wants to...
[September 12, 2005, 14:40]
Technical Considerations for Microsoft Office Live Meeting Service Deployment
White Papers This paper explains the new features of the 2007 release of Live Meeting, describe Live Meeting's hosting architecture, and provide technical information on commonly asked questions regarding implementation, networking issues, and meeting and data...
[April 3, 2008, 1:02]
SMS Language Quick Reference - Glossary, Abbreviations, Emoticon Art, Technical Details, and more
Downloads An essential resource for everyone using SMS Language.Table of ContentsSMS language: intro | txt devices | sms glossary | abbreviations | examplesEmoticon: intro | background | western style | east asian style | 2channel style | graphic | common...
[June 19, 2007, 7:00]
Technical Support for Appliance Based Secure Messaging Network Product
White Papers Increasing market pressures drove a leader in appliance-based solutions for Secure Messaging Networks to reduce costs by employing technical support teams on a time-share basis. As such, the existing technical support team lacked the capacity to...
[March 28, 2008, 0:02]
