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2009 Industry Outlook: Telecom
White Papers It's a brave new world for the U.S.telecom industry, which is using the decline of traditional wireline voice communications as the impetus to radically reinvent itself. But U.S.telecom has reached the point where its signature offering, wireline...
[January 21, 2009, 8:31]
Telecom Italia merger - Olivetti's not out yet
News The main contender in the battle to merge with Italy's state telecom company is Germany's Deutsche Telekom. Observers believe some Telecom Italia shareholders may oppose a foreign take over. But the Italian company's main shareholders are reported...
[May 21, 1999, 16:08]
Telecom '99: Oracle, IBM roll out mobile e-commerce
News Oracle will announce at Telecom '99 in Geneva this week an early November shipment of Portal-to-Go, a server-based engine that translates HTML into formats understandable to mobile devices. Both carriers plan demonstrations of the technology at...
[October 11, 1999, 12:37]
Telecom Provider Demonstrates the Strength of Unified Communications for Customers
White Papers Denmark's leading communications provider, TDC (formerly Telecom Denmark), is at the forefront of the Danish telecommunications market and prides itself on proving new technology in-house before marketing it to customers.
[February 19, 2008, 0:02]
Nortel Network Case Study: Telecom Egypt
White Papers Telecom Egypt, the incumbent telecommunications provider in Egypt, is also the largest provider of fixed-line services in the Middle East with more than 10.8 million customers as of December 2006. In a competitive and dynamic communications...
[December 19, 2007, 0:01]
Telecom Italia Gets in Touch With Customers and Profitability
White Papers With 27 million telephone lines, Rome-based Telecom Italia is the market leader in Italy. Telecom Italia needed to integrate its Siebel CRM applications because they formed the core of the company's provisioning and customer service operations.
[June 9, 2007, 1:00]
Meriton Networks Case Study: Telecom Ottawa
White Papers Telecom Ottawa is a network services provider based in Ottawa with operations throughout Eastern Ontario. Through its impressive business development efforts, Telecom Ottawa secured a number of new customers who required Ethernet services in a...
[December 3, 2007, 0:01]
SAP Case Study: Telecom PTT
White Papers Having developed an acute cost awareness while making the transition to a market-oriented company, in 1991 Telecom PTT began looking for a new software package to handle financials and accounting more efficiently.
[September 28, 2007, 1:00]
Telecom Giant Seeks to Maintain Market Leadership Through Superior Customer Service
White Papers With deregulation Canada's telecom sector became highly competitive. Aliant wanted a knowledge management solution trusted by other large telecom companies and a vendor who would infuse industry best practices into Aliant's customer interaction and...
[July 11, 2006, 0:00]
Telecom New Zealand apologises for email woe
News Telecom New Zealand is planning a NZ$1m (£354,253) donation to charity and a week's free internet access for its customers, in order to make amends for recent outages in its email service. All customers will also each receive one week's free...
[August 28, 2007, 11:58]
Telecom Provider Gains Mobile Productivity and Efficiency With Messaging Solution
White Papers The France Telecom Group, a global telecommunications giant with 153 million customers, wanted to integrate voice, fax, and e-mail data for traveling executives - both internal employees and customers of its Orange Business Services brand.
[September 28, 2007, 1:00]
NetSuite Case Study: Opal Telecom
White Papers Opal Telecom provides wireline and wireless telecommunications services on the wholesale and business market to a wide range of customers in the United Kingdom. Opal Telecom turned to NetSuite to bring workflow automation, process consistency, and...
[October 18, 2005, 0:00]
Support for Telecom Solutions Company
White Papers It was required for the vendor to provide a professional services team with not only relevant software & hardware skills but also telecom domain experience. The training plan included: overview of Telecom Networks where client products were used...
[February 27, 2009, 0:23]
Hutchison Telecom Hong Kong Unifies Its Mobile IM Solutions With NeuStar
White Papers Hutchison Telecommunications (Hong Kong) Limited ("Hutchison Telecom Hong Kong"), the leading 3G mobile operator in Hong Kong partnered with NeuStar to create a messaging service that gives users access to Windows Live Messenger, Yahoo!
[April 16, 2009, 1:22]
FTSE boosted by tech and telecom stocks
News The FTSE 100 index closed up 145 points at 6,185 on Thursday as UK technology and telecom stocks benefited from Wednesday's cut in US interest rates. Colt Telecom (quote: CTM) showed the biggest percentage gain, and was up 18 percent at the close.
[January 4, 2001, 17:36]
OSS/BSS Re-Engineering: The Telecom New Zealand Case
White Papers The Telecom New Zealand experience illustrates not only the importance of a centralized profile repository, but also the need to aggressively move towards a hub-and-spoke application architecture based on a carefully considered "functional...
[October 11, 2005, 3:00]
Roundup: Networks Telecom, without the wires
News M-commerce has invaded this year's Networks Telecom in Birmingham, a 20-year old event that is still the UK's biggest business communications conference. Networks Telecom: Telia delivers UK services Networks Telecom: Intel's office in a box
[June 28, 2000, 15:32]
Premier European Telecom Chooses Cisco for Applications/Siebel
White Papers Premier European Telecom wanted to upgrade Siebel 2000 to Siebel 7.7 CRM Web platform with minimal impact on business operations and maximize productivity of customer agents to help ensure customer satisfaction.
[September 1, 2009, 1:23]
Pay-as-you-surf with Alpha telecom's Internet scratch card
News Britain's first ever pre-paid Internet access card is to be launched by Alpha Telecom next month, in attempt to tap into the marketing phenomenon which jump-started mobile phone usage. Alpha Telecom has not yet revealed the premium that it will be...
[July 17, 2001, 7:29]
Manufacturing Excellence as a Survival Strategy for the Telecom Future
White Papers Surviving and thriving in the telecom industry presents a number of challenges. Alcatel Shanghai Bell (ASB) delivers end-to-end solutions for fixed, mobile and private communications markets. With a strong integration capability and global resources.
[January 15, 2008, 0:01]
