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2009 Industry Outlook: Telecom
White Papers It's a brave new world for the U.S.telecom industry, which is using the decline of traditional wireline voice communications as the impetus to radically reinvent itself. But U.S.telecom has reached the point where its signature offering, wireline...
[January 21, 2009, 8:31]
Meriton Networks Case Study: Telecom Ottawa
White Papers Telecom Ottawa is a network services provider based in Ottawa with operations throughout Eastern Ontario. Through its impressive business development efforts, Telecom Ottawa secured a number of new customers who required Ethernet services in a...
[December 3, 2007, 0:01]
Telecom Provider Demonstrates the Strength of Unified Communications for Customers
White Papers Denmark's leading communications provider, TDC (formerly Telecom Denmark), is at the forefront of the Danish telecommunications market and prides itself on proving new technology in-house before marketing it to customers.
[February 19, 2008, 0:02]
Telecom '99: Oracle, IBM roll out mobile e-commerce
News Oracle will announce at Telecom '99 in Geneva this week an early November shipment of Portal-to-Go, a server-based engine that translates HTML into formats understandable to mobile devices. Both carriers plan demonstrations of the technology at...
[October 11, 1999, 12:37]
Telecom Italia merger - Olivetti's not out yet
News The main contender in the battle to merge with Italy's state telecom company is Germany's Deutsche Telekom. Observers believe some Telecom Italia shareholders may oppose a foreign take over. But the Italian company's main shareholders are reported...
[May 21, 1999, 16:08]
Telecom New Zealand apologises for email woe
News Telecom New Zealand is planning a NZ$1m (£354,253) donation to charity and a week's free internet access for its customers, in order to make amends for recent outages in its email service. All customers will also each receive one week's free...
[August 28, 2007, 11:58]
SAP Case Study: Telecom PTT
White Papers Having developed an acute cost awareness while making the transition to a market-oriented company, in 1991 Telecom PTT began looking for a new software package to handle financials and accounting more efficiently.
[September 28, 2007, 1:00]
Telecom Provider Gains Mobile Productivity and Efficiency With Messaging Solution
White Papers The France Telecom Group, a global telecommunications giant with 153 million customers, wanted to integrate voice, fax, and e-mail data for traveling executives - both internal employees and customers of its Orange Business Services brand.
[September 28, 2007, 1:00]
Telecom Italia Gets in Touch With Customers and Profitability
White Papers With 27 million telephone lines, Rome-based Telecom Italia is the market leader in Italy. Telecom Italia needed to integrate its Siebel CRM applications because they formed the core of the company's provisioning and customer service operations.
[June 9, 2007, 1:00]
Telecom Giant Seeks to Maintain Market Leadership Through Superior Customer Service
White Papers With deregulation Canada's telecom sector became highly competitive. Aliant wanted a knowledge management solution trusted by other large telecom companies and a vendor who would infuse industry best practices into Aliant's customer interaction and...
[July 11, 2006, 0:00]
Nortel Network Case Study: Telecom Egypt
White Papers Telecom Egypt, the incumbent telecommunications provider in Egypt, is also the largest provider of fixed-line services in the Middle East with more than 10.8 million customers as of December 2006. In a competitive and dynamic communications...
[December 19, 2007, 0:01]
Adventnet Case Study: Chunghwa Telecom
White Papers The challenge was to provide a highly scalable and integrated network management platform for effectively managing Chunghwa Telecom's heterogeneous infrastructure consisting of multi-vendor/ multi-technology network elements and management...
[October 11, 2006, 0:00]
Lightpath-Level Protection Versus Connection-Level Protection for Carrier-Grade Ethernet in a Mixed-Line-Rate Telecom Network
White Papers The paper studies the problem of designing reliable and cost-efficient high-rate (100 Gbit/s) carrier-grade Ethernet in a multi-line-rate telecom network under signal transmission-range constraints. Ethernet is a success story in Local Area...
[July 4, 2008, 1:00]
Hutchison Telecom Hong Kong Unifies Its Mobile IM Solutions With NeuStar
White Papers Hutchison Telecommunications (Hong Kong) Limited ("Hutchison Telecom Hong Kong"), the leading 3G mobile operator in Hong Kong partnered with NeuStar to create a messaging service that gives users access to Windows Live Messenger, Yahoo!
[April 16, 2009, 1:22]
Profiting From Convergence: Defining Growth Paths for Telecom Service
White Papers Convergence of local and national voice services dramatically changed the telecom landscape, as competition flourished. For telecom providers, convergence means doing business differently. To provide products and services with the functionality and...
[December 9, 2006, 0:00]
OSS/BSS Re-Engineering: The Telecom New Zealand Case
White Papers The Telecom New Zealand experience illustrates not only the importance of a centralized profile repository, but also the need to aggressively move towards a hub-and-spoke application architecture based on a carefully considered "functional...
[October 11, 2005, 3:00]
Anhui Telecom Deploys Data Warehouse to Manage Up to 40TB Data
White Papers Anhui Telecom Company Limited is a wholly owned subsidiary of China Telecom, the largest fixed service telecommunications provider in China. Anhui Telecom offers voice, data, internet, multimedia, and information services to more than 10.5 million...
[May 21, 2008, 1:01]
Brazil Telecom Standardizes Human Resource Processes, Boosting Employee Satisfaction
White Papers Brazil Telecom provides a broad range of integrated communications services encompassing fixed and mobile phone service, long distance and international service, data centers, free internet, and broadband and dial-in access services.
[July 11, 2007, 1:00]
Nortel Network Case Study: PT Bakrie Telecom
White Papers Bakrie Telecom is the fastest growing telecommunications operator in Indonesia and the country's first fixed wireless telephone service provider. The company wanted to address specific technology obstacles impeding the speed, flexibility and...
[December 19, 2007, 0:01]
w-HA (France Telecom) Grows Mobile / Electronic Payments Ecosystem With Valista Technology
White Papers Combining technological expertise and aggressive service innovations, France Telecom has grown into one of the world's top 5 communications carriers with revenues exceeding ? France Telecom needed to create a world-class eCommerce service enabling...
[January 19, 2006, 23:00]
