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Transportation Company Improves Customer Experience With Contact Center Consulting
White Papers A large transportation company's customer contact center was facing difficulties in servicing the thousands of calls it received daily. Although they believed they had enough agents to handle their call volume, calls were remaining in queue for...
[May 30, 2009, 1:19]
Transportation Broker Speeds Delivery of Voice Service by 50 Percent Using New Tools
White Papers The transportation business in the United States is tough, with four times more truck loads than there are drivers. That's why Landstar, the global third-party capacity and logistics service provider, does everything it can to add value to the...
[February 23, 2007, 0:00]
Transportation Incident Management: Using 3D Virtual Worlds to Train First Responders
White Papers Through a Steering Committee of police, fire, EMT, towing recovery, and transportation officials, the Coalition appropriated $1.4 million dollars for the development of the Virtual Incident Management Training System, and chose the Center for...
[March 10, 2009, 0:21]
IBM System p5 and i2 Technologies Transportation Manager Benchmark
White Papers IBM and i2 have achieved a remarkably successful benchmark test of i2 Technologies Transportation Manager (TM) v6.1 application on an IBM System p5 POWER5 Server. This benchmark on an IBM System p5-570 midrange server demonstrated a new level of...
[April 9, 2008, 1:02]
Australian Transportation Company Utilizes Red Hat Enterprise Linux to Increase Efficiency and Lower Costs
White Papers One of Australia's largest transportation companies, Patrick Corporation is an integrated chain of complimentary businesses that specializes in the land-based collection, distribution, and storage of cargo within Australia and for imports and...
[May 15, 2007, 1:00]
Advanced Transportation Management Systems
White Papers Many Department of Transportation agencies are looking for cost-saving ways to improve the efficiencies of roadways without making actual surface improvements or roadway expansions. Advanced Transportation Management Systems (ATMSs) provide the...
[October 7, 2008, 1:01]
Unpredictable Production Cycles Posed Logistics Challenges for a Leading Manufacturer - A Comprehensive Solution That Improved Its Transportation Flexibility and Lowered Its Costs Was the Answer
White Papers When its existing transportation providers struggled to deliver more than 250,000 metric tons of the material each year to customers, it turned to Exel Transportation for new ideas. The result was a custom solution that gave the company far greater...
[April 23, 2009, 1:24]
Greif, Inc. Automates and Improves Efficiency of Global Transportation Management
White Papers Greif, Inc.wanted to centralize and automate transportation planning and procurement to enhance operating efficiency. Greif, Inc.worked with Oracle Partner Capgemini to implement Oracle Transportation Management to automate and standardize...
[October 11, 2008, 1:01]
Wilson Transportation and Leasing Group Streamlines Operations and Increases Up-Time to 99.999%
White Papers Wilson Transportation and Leasing Group is a $160 million company with 800 employees across seven branches that serve the United States and Canada. The company wanted to replace existing, unstable legacy systems and improve availability and...
[October 6, 2006, 0:00]
CSX Transportation Stays on Track With IP Mobility
White Papers CSX Corporation has grown to be a multimodal freight transportation company that provides rail and intermodal transportation services across North America. CSX needed a better method of end-to-end communications that would be available everywhere...
[August 20, 2007, 0:00]
Volume 3: Well-to-Tank Energy Use and Greenhouse Gas Emissions of Transportation Fuels
White Papers The Global Alternative Propulsion Center (GAPC) of General Motors Corporation (GM) commissioned the Center for Transportation Research (CTR) of Argonne National Laboratory (ANL) to conduct a study to evaluate energy and emission impacts of...
[November 19, 2008, 23:00]
Proxim Wireless Case Study: California Department of Transportation
White Papers The California Department of Transportation (Caltrans) is responsible for planning, designing, building and maintaining California's extensive network of highways, bridges and tunnels. With increased focus on homeland security, Caltrans now has the...
[December 6, 2008, 0:23]
Demo: Maximo Transportation Demo
White Papers IBM Maximo for Transportation helps you take a strategic role in how you manage the performance of your transportation assets. In this demo you'll see how routine tasks like maintenance, inspections and warranty recovery can be automatically...
[October 20, 2009, 13:14]
A Case Study: Georgia's Intelligent Transportation System - NAVIGATOR Systems Integrator Contract
White Papers This case study provides an overview of the Georgia NAVIGATOR systems integrator contract the Georgia Department of Transportation (GDOT) used to procure system engineering expertise for ITS software development, system support, and testing.
[April 28, 2005, 0:00]
Michigan Intelligent Transportation System Center - Use of a Design/Build/Warranty Contract
White Papers Over the last several years, transportation agencies have used several different procurement approaches to overcome some of the problems associated with conventional two-step construction contracting applied to ITS projects.
[April 28, 2005, 0:00]
Eveready Provides Breakthrough Results With RedPrairie's Transportation Management
White Papers The company needed an enterprise-wide, automated Load Control Center solution to service Eveready transportation requirements at seven of its combined manufacturing and distribution centers located across the United States.
[August 4, 2008, 19:08]
Distributing the Cost of Securing a Transportation Infrastructure
White Papers This paper addresses the problem of fairly distributing the cost of system-wide improvements to the security of a transportation infrastructure over the beneficiaries. The paper presents a framework that models transportation links and the...
[February 2, 2009, 0:00]
Optimizing Global Transportation and Trade Logistics in Real-Time
White Papers The intricate timing involved with same day delivery operations has a tendency to cause extra work and stress for Fleet managers today. Societal advances, such as internet shopping, has created smaller yet more frequent orders with tighter time...
[January 8, 2008, 0:01]
Transportation Company Reduces On-Site Support Visits by 90% Using Remote Desktop Support Appliance
White Papers While Symantec's pcAnywhere could be used to support employees inside of the company firewall, employees outside of the ACME Truck Line's network had to be supported by phone, requiring ACME support reps to relay sometimes complex instructions to...
[May 16, 2008, 1:01]
Improving Customer Service With Real-Time Mobile Transportation Solutions
White Papers This webcast outlines the benefits of moving from a static business model to a dynamic, real-time business model and its effect on operational excellence. The webcast examines how to optimize mobile technology solutions to successfully transition...
[June 16, 2006, 0:00]
