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Using Enterprise Portals To Improve Employee Engagement And Customer Satisfaction: United Airlines SkyNet Portal
White Papers Find out how United Airlines created a portal that motivates and empowers its employees - using a simplified and extensible software infrastructure. United Airlines (united.com) is one of the world's leading air carriers, offering 3,500 daily...
[January 1, 1970, 0:59]
United Airlines Computer Outage Grounds Planes
News United Airlines was forced to temporarily ground all flights on Wednesday morning after experiencing a computer-system failure, the US Federal Aviation Administration has confirmed. A total of 24 domestic flights were cancelled, and 268 domestic...
[June 21, 2007, 13:31]
Enterprise Portal Boosts "Employee Engagement" And Helps Increase Customer Loyalty
White Papers United Airlines wanted to enhance employee engagement in the business and its financial recovery, which in turn has been found to have a strong, quantifiable correlation to customer loyalty. SkyNet, built on BEA WebLogic Portal 8.1 and supported by...
[July 1, 2008, 1:01]
Web Acts As Hub For Info On Attacks
News United Airlines posted a message on its site that said the airline was cooperating with the Federal Bureau of Investigation. United Airlines home page, with a letter from United Airlines Chairman and Chief Executive Officer Jim Goodwin.
[September 12, 2001, 9:35]
Network Identity Makes Good Business Sense - Network Identity Part 1
White Papers In this kickoff event, our special guest, Eric Dean, CIO of United Airlines and Chairman of the Liberty Alliance, will offer you insight on what the Liberty Alliance and newly released specifications mean for United Airlines - and the growing...
[January 1, 1970, 0:59]
US Airports To Get Wi-Fi Hot Spots
News The plans call for American Airlines, Delta Air Lines and United Airlines to provide Wi-Fi access in around 100 airport clubs and lounges throughout the United States. T-Mobile USA said on Wednesday that it would set up wireless "hot spots" for...
[October 30, 2002, 15:54]
Sun Unveils Liberty-spec Server Software
News But lately Sun has receded to more of an advisory role while potential corporate users, such as United Airlines and Visa International, have taken over more of the actual work in creating the technology.
[July 17, 2002, 10:17]
Enterasys Multilayer Switches Help Airline Rise To Meet Customer Needs
White Papers United Airlines, with more than 86,000 dedicated employees and more than 2,200 flights a day to nearly 140 destinations in more than 30 countries and territories, is committed to becoming the world's first choice in air travel by providing...
[January 1, 1970, 0:59]
Oracle Case Study: MLT Vacations Inc.
White Papers MLT Vacations Inc.is a wholly owned subsidiary of Northwest Airlines Corporation and is one of the largest providers of vacation packages in the United States. The company wanted to improve the availability of business-critical IT systems and Web...
[January 1, 1970, 0:59]
Liberty Alliance Unveiling Spec
News Eric Dean, chief information officer of United Airlines and chairman of the Liberty Alliance Project, will release the technical specification at the Burton Group Catalyst Conference, the group said in an advisory.
[July 10, 2002, 16:24]
Liberty - Is Usability Compatible With Security?
News Liberty is what Passport would have looked like if it was thought up by the likes of United Airlines and Visa International," said Illuminata analyst James Governor. Navigating different Web sites requires frequent stops to sign on, the equivalent...
[July 16, 2002, 14:17]
Liberty 1.0 Launch Hints At OASIS Merger
News Services built on the specifications will allow "simplified sign-on", so that logging into one account at, say United Airlines, will authenticate a user for other sites, so that he or she will not need to log in again at, say, the Hertz online car...
[July 15, 2002, 17:24]
Tech World Mourns Loss Of Colleagues
News Computer-networking equipment company 3Com said its former public relations manager Mark Bingham perished in the United Airlines flight 93 crash. Paging and wireless messaging service Metrocall said on Wednesday that its chief operating officer...
[September 13, 2001, 11:56]
Online Businesses Feel Impact Of Attack
News We're going to abide by what the airlines decide to do. For customers already holding tickets, Priceline is directing them to first contact the airlines directly about refunds and cancellations. Meanwhile, the United Parcel Service warned customers...
[September 13, 2001, 9:36]
Custom Courseware Design & Development
White Papers Allen's services have proven effective for many leading companies, including Boeing, Rockwell Collins, Bank One, United Airlines, Aetna, Spectrum Brands, and many other clients worldwide. Allen offers a rare combination of deep industry experience...
[January 1, 1970, 0:59]
The ROI Of Speech
White Papers Since then, companies such as ETRADE, United Airlines, FedEx, and BellSouth have been delighting their customers with speech. Sensitive to the needs of customers and their growing self-service expectations and seeking to streamline call centers to...
[January 1, 1970, 0:59]
Court Outlaws EU-US Passenger Data Transfer
News Airlines were forced to release data originally deemed private under European law, or face revocation of landing rights within the United States. In the mean time, airlines claim to have invested millions to make their computer systems suitable for...
[May 30, 2006, 12:30]
Dell Admits Indian Mistake
Talkback Rajat Gupta) President and CFO of Pepsi Cola (Indra Nooyi) President of United Airlines (Rono Dutta) GM of Hewlett Packard (Rajiv Gupta) President and CEO of US Airways (Rakesh Gangwal) Chief Executive of CitiBank (Victor...
[September 22, 2005, 10:36]
Travel Sites Take Off After US Attacks
News At the United Airlines site, in particular, traffic has remained at or above pre-attack levels. Airlines' own sites, by contrast, have seen no drop-off in traffic and in fact have been busier than ever following 11 September.
[October 9, 2001, 16:20]
Expanding Trade: A Powerful Weapon Against Terrorism
White Papers Defending the Homeland will involve more than beefing up security for the nation's airlines and other infrastructure, hiring additional law enforcement personnel and developing mechanisms to guard against biomedical threats.
[January 1, 1970, 0:59]
