Startup Spotlight: USwitch.com Gives You The Power
News ZDNet readers looking to save money by changing their electricity or gas provider, or by moving to a different mobile network operator, might benefit from a visit to uSwitch.com. USwitch also gives information about changing to a new mobile phone...
[February 1, 2001, 16:20]
Carphone Warehouse Rapped Over 'two-tier Pricing'
News Price-comparison website uSwitch.com has criticised Carphone Warehouse for charging some of its customers £10 per month more for their broadband if they are not connected to an unbundled exchange. Charlotte Munes, a spokesperson for uSwitch.com...
[May 29, 2007, 12:22]
Broadband Britain Sees Costs Fall As Speeds Rise
News Average broadband costs have dropped 36 percent in the past four years, according to price-comparison site uSwitch. Nearly 15 million households in the UK are spending a total of more than £3bn on broadband, according to uSwitch.
[February 4, 2008, 7:26]
Free Broadband Causes Satisfaction Free-fall
News A new report by product comparison site uSwitch shows that, while internet service providers (ISPs) such as Orange and Carphone Warehouse offer the best "value for money" in broadband access, they also come joint bottom of the league in terms of...
[November 14, 2006, 9:23]
Switching Broadband Provider Is Still Problematic
News They should receive the MAC address within five working days of the request according to the Ofcom guidelines, but research by comparison site uSwitch claims this isn't always happening. Steve Weller, head of communications services at uSwitch...
[February 18, 2008, 7:45]
Orange, TalkTalk Voted Worst For Customer Service
News Customer service satisfaction also fell three percent across the board since October 2006, with a quarter of customers with top broadband providers dissatisfied with their broadband provider, the uSwitch.com survey reveals.
[July 3, 2007, 9:45]
Timms: Next-gen Broadband Key To UK Economy
News A recent uSwitch report found nearly four million broadband users are unhappy with the speed of their connection. According to uSwitch, the average broadband customer pays £213 per year to receive a speed of 5Mbps but, in reality, receives only 3Mbps.
[November 28, 2007, 9:39]
Orange Charges Its Customers To Leave
News Steve Weller, head of communications services at price-comparison website uSwitch, said, "It seems ludicrous that given the current low levels of satisfaction, companies are penalising customers for switching to a better deal.
[November 30, 2006, 14:36]
BT And NTL Get Wooden Spoon For Customer Satisfaction
News A study by utilities comparison site uSwitch.com, which examined the relative popularity of the UK's ISPs, found that PlusNet is the nation's favourite, with BT and NTL picking up the wooden spoon for the largest percentage of unsatisfied customers.
[May 5, 2006, 15:55]
UK Vents Spleen At Broadband Frustrations
News This is in line with a report last year by price-comparison website uSwitch.com, which found nearly four million broadband users are unhappy with the speed of their connection and that the average customer pays £213 per year to receive a speed of...
[January 28, 2008, 8:14]
Carphone Warehouse's Laptop Treasure Hunt
News A survey conducted by uSwitch.com in July saw consumers vote Orange and Carphone Warehouse's TalkTalk as the worst UK broadband providers for customer service. The decision in July by Carphone Warehouse to offer a laptop as an incentive to sign up...
[September 5, 2007, 17:07]
Analysts Question The Orange Way
News But Chris Williams, broadband product manager at independent comparison and switching service uSwitch.com, said Orange's package illustrated the direction in which the telecoms industry is developing.
[June 1, 2006, 11:30]
Ntl:Telewest Planning Four-in-one Package
News NTL recently came bottom of a survey on ISP customer service conducted by comparison site uSwitch.com. ntl:Telewest is planning to launch what it claims is the UK's first "quad-play" package, including TV, broadband, fixed-line and mobile phone...
[July 25, 2006, 12:55]
