Previous
VoiceXML Application Development Life Cycle: Building Usable Voice User Interfaces
White Papers VoiceXML bridges the gap; it leverages the existing Web infrastructure and enables Web developers to build voice-enabled Web applications accessible from any telephone, by anyone, anywhere, anytime. Users interact with VoiceXML applications via a...
[January 31, 2009, 4:01]
W3C examines the next generation of speech technology
News The W3C on Tuesday said the next generation of VoiceXML will include specifications for speaker verification. The W3C said it will draft specifications for VoiceXML 3.0, a technology enabling voice identification verification for users transacting...
[December 7, 2005, 15:05]
Voice interaction spec nears approval
News The World Wide Web Consortium (W3C) on Monday published VoiceXML 2.0 as a proposed recommendation, which is the penultimate stage in the body's standardisation process. Companies editing the VoiceXML 2.0 proposed recommendation include Hewlett...
[February 4, 2004, 9:40]
Future Is Bright for Caribbean Paradise - Thanks to a Wireless Solution From IBM
White Papers Orange Dominicana chose to deliver its various voice services to its mobile subscribers via the telephone by using VoiceXML technology. The VoiceXML technology handles the telephone dialogue by using speech recognition and text-to-speech features...
[November 10, 2006, 0:00]
W3C readies computer-interaction specs
News One of the specifications, VoiceXML 2.0, aims to improve the development and delivery of Web content to interactive voice response applications. The other, Speech Recognition Grammar Specification (SRGS), is meant to augment VoiceXML's support for...
[March 17, 2004, 10:20]
IBM gets portals talking
News The transcription portlet, released on 17 April and available as a free, trial download, is based on the World Wide Web Consortium (W3C) standard called VoiceXML, an Extensible Markup Language dialect.
[April 29, 2003, 12:52]
Web speech effort gets new voice
News SALT technology will be incorporated into the next version of the W3C's VoiceXML specification, the W3C said in January when it issued VoiceXML as a candidate recommendation, the penultimate stage in the W3C's recommendation process.
[April 2, 2003, 15:49]
XML-Based Multimodal Interaction Framework for Contact Center Applications
White Papers This paper considers a way to represent contact center applications as a set of multiple XML documents written in different markups including VoiceXML and CCXML. Applications can comprise a dialog with IVR, call routing and agent scripting...
[November 4, 2008, 0:01]
The HearSay Non-Visual Web Browser
White Papers This paper describes HearSay, a non-visual Web browser, featuring context-directed browsing, a unique and innovative Web accessibility feature, and an extensible VoiceXML dialog interface. The browser provides most of the standard browsing...
[November 18, 2008, 0:00]
Home Retailer Implements New Store Locator With Avaya Interactive Response (IR) and RSI IVR Solutions and Services
White Papers The solution included a VoiceXML application running on an Avaya Interactive Response System using SpeechWorks OpenSpeech DialogModule (OSDM) for grammar validation. A leading national large-format retailer of home textiles, housewares and...
[May 29, 2009, 6:49]
IBM touts voice, handheld tools
News IBM's voice middleware works with other speech-recognition applications that adhere to the VoiceXML standard and the Java programming language, including products from speech engine vendor Nuance Communications and networking giant Cisco Systems.
[December 3, 2002, 14:52]
The Economics of Customer Relationships: Creating the Formula for a Superlative Customer-Centric Speech Solution
White Papers This webcast presents the formula guidelines for building a successful customer-centric speech application, how to assure application usability and convenience, the best way to move from touch-tone to speech applications, what standards like...
[July 20, 2006, 0:00]
Speechstorm Case Study: Eircom
White Papers SpeechStorm provided the eircom Voice Recognition (e-VR) solution, based on the Genesys VoiceXML platform and Nuance Speech Recognition technology. eircom is Ireland's leading provider of a comprehensive range of advanced voice, data and Internet...
[December 24, 2008, 0:00]
An IVR Platform for Top-Notch Customer Service That's Time and Modey Efficient
White Papers It offers a full-featured suite of capabilities that include advanced speech recognition, VoiceXML, and Session Initiation Protocol. Quality customer service is at the very core of Westar Energy's values.
[October 11, 2005, 0:00]
Speech recognition begins to makes itself heard
News The technology has improved to the point where vendors can't compete solely on the basis of speech recognition success rates, Gartner said, while Internet applications and standards such as VoiceXML are helping to broaden the technology's appeal.
[October 16, 2003, 12:55]
.Net finds its voice
News IBM and Sun Microsystems, for example, back competing VoiceXML, a form of Extensible Markup Language, or XML, which is popular for delivering Web-based software and services. Microsoft on Wednesday released the second test version of speech...
[October 30, 2002, 15:08]
Sun makes move in voice recognition
News The Sun equipment relies on VoiceXML, which most people in the industry use. Sun Microsystems escalated its feud with Microsoft on Wednesday when it introduced a new line of voice recognition products for telephone companies.
[March 14, 2002, 10:30]
Opera to give its browser a voice
News This new offering can allow us to interact with the content on the Web in a more natural way, combining speech with other forms of input and output -- first on PCs, and in the near future, in devices such as cellphones and PDAs," said Igor...
[March 23, 2004, 15:00]
Patent suit may prompt changes to HTML
News The groups have since been formed to respond to patent disputes among VoiceXML working group members. As anxiety builds throughout the Web over the patent threatening Microsoft's Internet Explorer browser, the Web's leading standards group is...
[September 22, 2003, 9:50]
IBM compounds its XML toolset
News Some of the languages supported in the editor are XHTML, XForms, XML-Events, SMIL, SVG, VoiceXML, XUL and MathML. IBM is hoping to push forward adoption of Web technologies like XML, SVG and XForms with an update of its Emerging Technologies Toolkit.
[May 9, 2005, 17:30]
