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Occupation Health And Safety In The New Zealand Call Centre Industry
White Papers There has been muted discussion on the impact that poor working conditions within the call centre industry have on the health and safety of the workers. There is, nevertheless, increasing recognition that the deficient working conditions in call...
[July 25, 2006, 3:16]
IT Vendors Exposed Over 'sweatshop' Factories
News CAFOD, the Catholic Agency for Overseas Development, says it has uncovered "dire working conditions" at computer production sites in Mexico, China and Thailand. Workers employed in factories in the developing world making computer components for...
[January 27, 2004, 16:50]
News Roundup: BT In Crisis
News Monday also marked the beginning of the company's first strike in 13 years as around 4,000 Communication Workers Union members protested against working conditions in call centres. In the meantime, the telco is facing action from its own workers...
[November 19, 1999, 17:20]
Are Transformed Workplaces More Productively Efficient?
White Papers The second section covers empirical findings on the consequences of workplace transformation for the working conditions of workers in the U.S. The final section suggests ways in which the current efforts at workplace transformation might be altered...
[June 22, 2005, 3:00]
Re-Working By The Linux Kernel Developers
White Papers This work is two-fold; first to examine design as part of a larger activity of re-working, and second, to begin to put together a model of socio-technical activity that incorporates the complex epistemological and ontological conditions that...
[April 18, 2007, 1:00]
Chipmakers Agree To Sponsor Cancer Research
News More than 200 former workers have sued IBM, alleging that working at the company's manufacturing plants had led to an assortment of cancers and other debilitating medical conditions. This industry has always looked for ways to improve the...
[March 19, 2004, 9:00]
Palm Hit By PalmSource Delays
News While the company will pay the $42.5m owed for 2006, Palm is no longer required to make the minimum payments of $35m in 2007, $20m in 2008, and $10m in 2009 because the contract was "subject to conditions that have not been met", according to the...
[August 1, 2006, 9:40]
BT Strike Hailed A Success By Union
News Ninety percent of CWU members did not turn up for work at BT's 150 and 151 call centres this morning in protest over "oppressive" and "intimidating" working conditions. BT claims it is working on improving conditions in its call centres, employing...
[November 22, 1999, 12:12]
Extracting Data: Gas Company Connects Employees With Critical Information By Integrating Microsoft Office With Enterprise System
White Papers The working conditions for VostokGazprom employees in the field are extraordinarily challenging. The company needs to hire people who not only are willing to work in these conditions, but also have the highly specialized skills in geology...
[June 30, 2008, 0:56]
Extracting Data: Gas Company Connects Employees With Critical Information By Integrating Microsoft Office With Enterprise System
White Papers The working conditions for VostokGazprom employees in the field are extraordinarily challenging. The company needs to hire people who not only are willing to work in these conditions, but also have the highly specialized skills in geology...
[June 11, 2008, 1:01]
Teleworkers Get New Employment Safeguards
News The agreement, which was signed in Brussels and will be implemented within three years, affects employees of multinationals, but is also expected to form a general framework at European level for all teleworkers' working conditions, with the...
[July 18, 2002, 14:50]
Changing The Way People Work: Realising Next-Generation Workplace Efficiencies - Today
White Papers This paper examines the next-generation workplace conditions. By working to achieve seamless and proactive workforce coordination, a big company can act like a small company while still enjoying economies of scale.
[April 17, 2004, 0:59]
Work Management Tools: The Changing Workplace
White Papers There will also be profound changes in working conditions. Traditional activities will certainly require a smaller workforce, with more professional employees than clerical staff. The changes may be extreme and even contradictory: from a return to...
[August 14, 2003, 0:00]
Check Point Case Study: ANSA
White Papers ANSA journalists working under stressful conditions and extreme deadline pressure must be able to file their stories in a timely manner from anywhere that news is breaking. The leading news agency in Italy, ANSA provides complete coverage of...
[August 4, 2008, 19:08]
Impact Of High Density Hot Aisles On IT Personnel Work Conditions
White Papers The use of modern enclosed hot aisles to address increasing power densities in the data center has brought into question the suitability of working conditions in these hot aisle environments. In this paper, it is determined that the additional heat...
[June 8, 2005, 3:00]
Climatologist Douglas Hardy Travels To Glaciers In The Highest Places On Earth, Where His Dell Latitude ATG Works Every Time
White Papers The primary goal of the expeditions is to glaciers at 19,000 feet and higher on mountains in tropical ranges expose equipment to harsh working conditions that include physical shocks, vibration, dust, moisture, extreme temperatures, and low...
[June 12, 2008, 1:01]
TCP Anomalies: Identification And Analysis
White Papers Passive measurements have recently received large attention from the scientific community as a mean, not only for traffic characterization, but also to infer critical protocol behaviors and network working conditions.
[December 27, 2007, 0:01]
Leading Truck Manufacturer Offers Innovative Mobile System To Improve Operational Efficiency
White Papers In addition, they must maximise their operational efficiency by tracking vehicles, optimising working conditions, and minimising fuel consumption. To compete effectively, transport companies must provide a reliable, fast, and transparent service to...
[November 15, 2006, 0:00]
Orange User Loses Battle Over Roaming Bill
Talkback Given the terms and conditions and the prices on their web site (they were there when I was working abroad a few years ago) it was a foregone conclusion. As to allowing him to clock up a bill of 700UKP+, well depends on what his normal bill was...
[January 10, 2006, 22:21]
Designing Networks To Support Fast Restoration
White Papers In this local restoration scheme detour paths are set-up a priori and network resources are pre-reserved exclusively for carrying rerouted traffic under network failures (i.e.they do not carry any traffic under normal working conditions).
[December 9, 2006, 0:00]
